Sales/ Account Manager

Landscaping by J Michael; Marshfield (MA); On-site; USD 60,000 - 80,000; Full time

Job summary

Landscaping by J Michael in Marshfield is seeking an experienced Sales/Account Manager to enhance customer relationships and develop new business opportunities. The ideal candidate must have at least 2 years of account management experience in outdoor maintenance and will be responsible for overseeing customer accounts and ensuring timely delivery of services.

The role demands strong communication and negotiation skills, proficiency in Microsoft Office, and a preference for candidates with an applicable degree or certification. Join our team to make a significant impact in customer experiences.

Qualifications

• 2+ years account management experience in residential and commercial outdoor maintenance.
• MLP or MCH certification is a plus.
• Current pesticide applicator license preferred.

Responsibilities

• Oversee customer account management including developing new business.
• Collaborate cross‑functionally with the team.
• Ensure timely delivery of solutions to customers.
• Upsell and seek new opportunities with clients.

Skills

Account management experience

Client interaction and negotiation skills

Strong communication skills

Project assessment and estimates

Proficiency in Microsoft Office

Ability to upsell

Education

Bachelor's degree in relevant field

Associate degree in horticulture or environmental field

Job description

Landscaping by J. Michael is looking for an experienced Sales/Account Manager to join our team in our Marshfield office. The ideal candidate comes with experience in account management and developing new business opportunities among both existing and new customers. Excellent cross‑functional experience working with customer service and product development to improve the entire customer experience is a critical factor in this role.

Responsibilities

• Oversee customer account management – includes developing new business along with negotiating contracts and agreements to maximize profits
• Collaborate cross‑functionally – work closely with the team to achieve goals while keeping clients satisfied and engaged with products and services
• Ensure delivery to customers – facilitate the timely and successful delivery of solutions according to customer needs and objectives
• Sales – ability to upsell and seek new opportunities for business with existing and new clients

Requirements

• 2+ years account management experience in both residential and commercial outdoor maintenance work
• Bachelor degree preferred, will consider Associate degree in horticulture or environmental field
• MLP or MCH certification a plus
• Current pesticide applicator license preferred
• Experience in project assessment and estimates
• Strong verbal and written communication and listening skills
• Professional client interaction and negotiation skills
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail and consistent client follow through
• Must be proficient in Microsoft office and other technologies