Account Manager (73752)

Valcourt Group; Los Angeles (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

Valcourt Group in Los Angeles, CA is seeking a Sales Account Manager to drive branch revenue through proactive sales, strategic account management, and exceptional client service.

You will build long-term client relationships, manage existing accounts, and develop new business opportunities for our commercial window cleaning and exterior maintenance services.

The role requires collaboration with operations, strong communication, and a proven ability to close deals in a fast-paced environment.

Qualifications

• Bachelor’s degree preferred.
• 3–5 years of progressive sales/account management experience.
• Strong interpersonal, presentation, and negotiation skills.
• Self-starter with a competitive drive and an outgoing personality.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Account Management: Serve as the primary point of contact for assigned clients, ensuring satisfaction and timely resolution of any service issues, complaints, or requests.
• Sales & Revenue Growth: Identify, pursue, and close new business opportunities with both existing and prospective clients. Upsell and cross-sell additional services to maximize account potential.
• Proposal & RFP Management: Prepare and manage proposals, bids, and RFP responses for annual service contracts and one-time project work.
• Client Relationship Development: Build and strengthen client relationships through regular communication, site visits, meetings, and participation in industry events and client functions.
• Collaboration with Operations: Partner with the operations team to ensure smooth job execution, clear communication of scopes, and fulfillment of client expectations.
• Market Development: Participate in networking and association events to promote Valcourt’s services and expand the company’s client base.

Skills

Interpersonal skills

Presentation skills

Negotiation skills

Self-motivation

Competitive drive

Time management

Education

Bachelor's degree preferred

Job description

The Sales Account Manager is responsible for driving branch revenue growth through proactive sales, strategic account management, and exceptional client service. This role focuses on building long-term client relationships, managing existing accounts, and developing new business opportunities for Valcourt’s commercial window cleaning and exterior maintenance services.

Key Responsibilities

• Account Management: Serve as the primary point of contact for assigned clients, ensuring satisfaction and timely resolution of any service issues, complaints, or requests.
• Sales & Revenue Growth: Identify, pursue, and close new business opportunities with both existing and prospective clients. Upsell and cross-sell additional services to maximize account potential.
• Proposal & RFP Management: Prepare and manage proposals, bids, and RFP responses for annual service contracts and one-time project work.
• Client Relationship Development: Build and strengthen client relationships through regular communication, site visits, meetings, and participation in industry events and client functions.
• Collaboration with Operations: Partner with the operations team to ensure smooth job execution, clear communication of scopes, and fulfillment of client expectations.
• Market Development: Participate in networking and association events to promote Valcourt’s services and expand the company’s client base.

Qualifications

• Bachelor’s degree preferred.
• 3–5 years of progressive experience in sales, account management, or a client-facing role with a track record of success.
• Strong interpersonal, presentation, and negotiation skills.
• Self-starter with a competitive drive and an outgoing personality.
• Ability to manage multiple priorities in a fast-paced environment.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.