Sales Account Manager

Kendu Retail, S.L.; Florida; On-site; USD 70,000 - 110,000; Full time

Job summary

Kendu USA is seeking a Key Sales Account Manager to break into new retail accounts and grow market share in North America and Latin America. You will manage relationships with major clients, advise on optimal visual communication solutions, and oversee projects from proposal through installation.

The role requires fluency in Spanish, strong CRM usage, and willingness to travel. A high-energy, self-starting team player mentality is essential for success in a fast-paced environment.

Qualifications

• Minimum 3 years of applicable experience in Sales Account Management.
• Experience with CRM applications.
• Fluent Spanish is a must.
• Availability for constant travel is required.
• Clear and precise communication with strong people skills.

Responsibilities

• Achieve defined financial goals and enter new retail accounts.
• Establish ongoing sales relationships with key clients to foster long-term business.
• Study market and identify opportunities in collaboration with management.
• Advise clients on best options and solutions for their needs with a visual communication focus.
• Collaborate on price policies and commercial conditions for clients.
• Prepare and deliver corporate presentations for clients.
• Coordinate all project stages from proposal to delivery and installation at POS.
• Keep clients informed on manufacturing status and delivery times.
• Follow up on payment delays and manage client relations.

Skills

Sales account management

CRM

Spanish language

Travel willingness

Communication skills

Project coordination

Negotiation

Team player

Tools

Excel

Office 365

Power BI

Job description

Kendu is a global company with 20 years of experience in pioneering in-store visual solutions for the retail market. With offices and production facilities in Europe, the US, and APAC, Kendu designs, manufactures, and manages all products and services in-house to guarantee the best quality. Kendu currently employs more than 180 people across their international facilities in San Sebastian (Spain), London, Singapore, and Miami.

We provide retailers with turnkey in-store visual communications solutions aimed at improving the shoppers’ experience in-store. Kendu’s key business areas are Experience Design, from strategy and technological ideation to space design; Project Execution including technical plans, in-house manufacturing, integration of 3rd party solutions and installation; and Campaign Management comprising of digital and graphic content creation, printing, delivery, and data control. Kendu has also developed in-house award-winning solutions such as Smart frame (SEG fabric frames & lightboxes) and Flowbox, the next-generation dynamic lightbox that combines graphics and motion.

Key Sales Account Manager for KENDU in the USA responsible for breaking into new retail accounts, keeping the existing ones, and increasing market share in North America and Latin America.

Functions:

• Achieve defined financial goals as well as strategic goals of entering new retail companies.
• Establish on-going sales relationships with key clients in order to foster and develop the mid and long term business with large key accounts and to promptly detect any issues.
• Continuous study of the market to define independently as well as in collaboration with management new opportunities in accordance with the retail sector’s evolution.
• Advise clients on best options and solutions for their needs. Creativity and passion about visual communication in order to suggest KENDU’s products to clients in order to make a difference at clients’ Points of Sale.
• Collaborate in the definition of price policies and commercial and economic conditions for clients.
• Issue regular and ad-hoc corporate presentations for clients.
• Support the management and coordination of all stages of the projects from the proposal and quote preparation through the delivery and installation at the Point of Sale, liaising for any project issues, large orders, sales opportunities, significant changes in clients’ activities and organization.
• Keep the client informed on manufacturing status, delivery times, any potential issues, etc.
• Follow up on clients’ payment delays.
• Represent KENDU USA at US based retail, visual merchandising and in-store technology events. Follow-up on the marketing events with potential clients.
• Have a firm understanding of the technical aspects of KENDU’s products.

Requirements:

• Minimum 3 years of applicable experience in Sales Account Management.
• Experience with CRM applications.
• Fluent Spanish is a must.
• Availability for constant travel is required.
• You can communicate clearly and precisely and have sound people skills and empathy.
• You must be a self-starter with sleeves-up, proactive hands-on attitude. You are a team player who can work remotely efficiently. You are flexible and can adapt to new projects.
• You are a good negotiator and can cope with demanding standards under tight deadlines. You have the skills to plan, organize, and lead projects.
• Under 1 year experience level

Capabilities:

• The ability to work with high volumes and accurate data entry
• Proficient with Excel and Office 365. Power BI is a plus.
• Able to work in fast-pace environment.
• Able to multitask.
• Proactive individual that initiates tasks with autonomy.
• Fast learner with a willingness to learn more.
• Work well in a team environment.

Job type: Full-Time

8 hour shift

7850 NW 25 St, Suite 100 Doral FL33122 USA

JOIN OUR TEAM

Pleased to meet you

Tell us what makes you special and what you'd bring to the Kendu team. If we think you're a good fit, HR will be in touch.

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