Sales Account Manager

Enchem America INC.; Commerce (GA); On-site; USD 70,000 - 120,000; Full time

Job summary

Enchem America, Inc. is seeking an experienced sales professional to support its growing North American battery materials business. This role focuses on account management, sales coordination, and cross-functional communication with internal teams and global customers.

The ideal candidate will have 5–10 years in sales or customer service within automotive, battery, chemical, or manufacturing sectors, with strong Excel and ERP skills and bilingual English/Korean preferred.

Qualifications

• Bachelor's degree in a related field.
• 5–10 years of sales, account management, or customer service experience in automotive, battery, chemical, or manufacturing industries.
• Strong communication and relationship management skills; proficiency in Excel and PowerPoint.
• Experience with SAP, ERP, MES, or CRM systems preferred.

Responsibilities

• Manage customer accounts and maintain strong business relationships with key clients.
• Support customer inquiries, RFQs, quotations, pricing, and delivery coordination.
• Coordinate with internal departments including Production, SCM, Logistics, Quality, and Finance.
• Monitor forecast, shipment schedules, inventory status, and customer requirements.
• Prepare sales reports, account updates, and business documents using Excel and ERP systems.
• Support contract management and customer communication related to supply and operations.
• Identify new business opportunities and support market expansion activities.
• Participate in customer meetings, business reviews, and industry exhibitions as needed.
• Track market trends, competitor activities, and customer demand within the EV and battery industry.
• Support management with sales forecasting and operational reporting.

Skills

Sales

Account management

Customer service

CRM systems

Excel

PowerPoint

ERP (SAP/ERP)

Multicultural coordination

English/Korean bilingual

Education

Bachelor's Degree in Business, International Business, Supply Chain, Engineering, or related field

Tools

SAP

ERP

MES

CRM systems

Job description

Enchem is a global leader in the production and supply of chemical electrolytes for advanced energy storage solutions, including lithium-ion batteries. We prioritize safety, innovation, and reliability in supporting the clean energy industry.

Position Summary

Enchem America, Inc. is seeking an experienced sales professional to support its growing North American battery materials business. This role is responsible for customer account management, sales coordination, commercial support, and cross-functional communication with internal teams and global customers.

The ideal candidate should have approximately 5-10 years of experience in sales, account management, or customer support within the automotive, battery, chemical, or manufacturing industries.

Key Responsibilities

• Manage customer accounts and maintain strong business relationships with key clients
• Support customer inquiries, RFQs, quotations, pricing, and delivery coordination
• Coordinate with internal departments including Production, SCM, Logistics, Quality, and Finance
• Monitor forecast, shipment schedules, inventory status, and customer requirements
• Prepare sales reports, account updates, and business documents using Excel and ERP systems
• Support contract management and customer communication related to supply and operations
• Identify new business opportunities and support market expansion activities
• Participate in customer meetings, business reviews, and industry exhibitions as needed
• Track market trends, competitor activities, and customer demand within the EV and battery industry
• Support management with sales forecasting and operational reporting

Qualifications

• Bachelor's Degree in Business, International Business, Supply Chain, Engineering, or related field
• 5-10 years of experience in sales, account management, customer service, or commercial operations
• Experience in automotive, battery, chemical, or manufacturing industries preferred
• Strong communication, coordination, and relationship management skills
• Proficiency in Microsoft Excel and PowerPoint required
• Experience with SAP, ERP, MES, or CRM systems preferred
• Strong organizational skills and ability to manage multiple priorities
• Ability to work effectively in a fast-paced and multicultural environment
• Bilingual proficiency in English/Korean preferred but not required

Preferred Qualifications

• Experience supporting OEM or battery manufacturing customers
• Understanding of EV battery supply chain and material business operations
• Experience coordinating with overseas headquarters and global customers
• Strong problem-solving skills and customer-oriented mindset