Sales Account Manager

FreightCar America, Inc.; Chicago (IL); On-site; USD 90,000 - 110,000; Full time

Job summary

A leading rail equipment manufacturer in Chicago is seeking a Sales Account Manager to drive sales growth in their Aftermarket Parts business. The successful candidate will manage customer relationships, identify sales opportunities, and lead product strategies. A deep understanding of the rail industry and hands-on experience in sales or rail car repair is essential. This full-time position offers a competitive salary ranging from $90K-$110K and requires 25%-75% travel.

Qualifications

• Minimum of 7 years’ industry experience including rail car repair or direct sales.
• Proven success in developing and closing new accounts.
• Familiarity with rail car repair operations and stakeholders.

Responsibilities

• Responsible for business and sales growth for aftermarket parts.
• Develop relationships with influencers in customer organizations.
• Analyze market trends impacting customer business plans.

Skills

Deep knowledge of rail industry products

Strong managerial skills

Confident communicator

Ability to develop opportunities

Proven track record of sales growth

Comfortable in a shop environment

Education

Relevant Experience or bachelor's degree in engineering or business-related discipline

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Salesforce

Job description

FreightCar America, Inc. provided pay range

This range is provided by FreightCar America, Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$90,000.00/yr - $110,000.00/yr

Direct message the job poster from FreightCar America, Inc.

The Sales Account Manager will be instrumental in the sales growth of the company’s Aftermarket Parts business with complete product portfolio and account responsibility. The Sales Account Manager will serve as a key interface with customers and effectively manage all engagements and take ownership of managing the sales cycle from business development and inquiry stage to close and award stage. Primary responsibilities include planning, building long term meaningful customer relationships, identifying, prioritizing, and closing, aftermarket parts sales opportunities, and projects to assigned customers and territories.

Essential Duties and Responsibilities

• Responsible for business and sales growth for the Aftermarket Parts product portfolio for their customer accounts.
• Develop influential and effective relationships with all influencers and stakeholders within the customer’s organization and develop strategies to win business.
• Analyze and report on market trends impacting assigned customers business plans and growth strategies.
• Determine customer needs and provide insight in support of new product development efforts and the creation of market messaging and collateral.
• Effectively develop and present product value propositions/solutions to customer.
• Actively monitor and report on competitive activity and strategic actions.
• Work collaboratively with Inside Sales, Engineering, Manufacturing and Supply Chain to adopt best practices, resolve customer problems and execute solutions.
• Responsible for overall customer satisfaction, and follow-through to assigned accounts.
• Identify new sales channels with the aftermarket parts market based on internal and outsourced capabilities.
• Provide onsite recommendations for customers in the repair sector of the industry.
• Frequent travel. On average the candidate should expect to spend 25%-75% of his/her time traveling (including overnight) to meet with customers, attend meetings, and various conferences.

Qualifications

• Deep knowledge of rail industry products, services, and technical systems.
• Familiarity with rail car repair operations, processes, and decision-makers.
• Proven track record of sales growth, margin retention, and new account development.
• Possess a competitive drive, courage, determination, passion, and complete ownership mindset.
• Demonstrated success identifying, developing, and closing new accounts within the rail car repair ecosystem.
• Established track record of effective customer partnerships and the understanding of stakeholder analysis, engagement, and influence.
• Skilled in developing value-based sales strategies and reality-grounded product differentiation.

Education/Certification

• Relevant Experience or bachelor’s degree in engineering or business-related discipline from an accredited college or university.

Work Experience

• Minimum of 7 years’ industry experience including rail car repair, material management, direct sales, sales/customer service, or product/asset management.

Skills and Knowledge

• Strong managerial skills and be able rapidly gain a working knowledge of railcar designs, components, computer skills (Microsoft Word, Excel, PowerPoint, Outlook, and Salesforce), AAR regulations, and contract documents. Respond, manage, or coordinate common inquiries or complaints from customers. Comfortable in a shop environment where the use of PPE is required.
• Confident communicator with strong written, presentation and influence skills.
• Ability to develop opportunities in changing business conditions.
• Willingness to learn, share, grow and seek commercial excellence.
• Thorough knowledge and competency in MS Office including Word, PowerPoint and Excel, in addition to Outlook and Salesforce CRM.

DISCLAIMER

This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

FreightCar America provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Seniority Level

Associate

Employment type

Full‑time

Job function

Railroad Equipment Manufacturing