Sales Account Manager

Masterman's, LLP; Auburn, Northern (MA, KY); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Uncapped commission

Health insurance

Dental insurance

Vision insurance

401(k) match

Paid holidays

Paid time off

Hybrid after 6 months

Training program

Job summary

Masterman's, LLP in Auburn, MA is seeking an Account Manager to grow sales and deepen customer relationships across safety products, workwear, and custom-branded apparel. You will own the sales process from prospecting to closing, build a strong pipeline, and collaborate with internal teams to ensure a smooth customer experience.

If you are proactive, goal-driven, and comfortable using a CRM, this role offers uncapped commission and hybrid work after six months.

Qualifications

• 2+ years of successful sales, account management, or business development experience.
• Proven ability to prospect, build relationships, and close business.
• Comfortable making outbound calls and proactively pursuing new opportunities.
• Ability to manage multiple accounts and opportunities with strong follow-up.
• Confident communicating with customers and decision-makers.
• Track record of meeting or exceeding sales goals.
• Organized and proficient with CRM and digital sales tools.
• Ability to work independently and with a team.
• Experience with safety products, industrial sales, workwear, uniforms, embroidery, or screen printing is a plus.

Responsibilities

• Grow and manage a portfolio of existing accounts by identifying new opportunities and expanding customer relationships.
• Prospect and develop new business through outbound calls, emails, referrals, networking, and other sales strategies.
• Identify opportunities to introduce customers to additional products, including PPE, safety products, workwear, embroidery, screen printing, and promotional apparel.
• Take ownership of the sales process from prospecting and quoting through follow-up, closing, and ongoing account development.
• Build and maintain a strong sales pipeline and consistently work toward sales and revenue goals.
• Develop trusted relationships with decision-makers and become a go-to resource for your customers.
• Follow up on quotes and opportunities with urgency and persistence.
• Use CRM and digital sales tools to manage opportunities, activities, and customer information.
• Stay informed on products, industry trends, and customer needs to identify new sales opportunities.
• Partner with internal teams to ensure a smooth customer experience and successful execution of orders.
• Take an active role in retaining and growing existing business, not simply servicing incoming orders.

Skills

Account management

Sales prospecting

Relationship building

Closing sales

CRM usage

Pipeline management

Communication with decision-makers

Team collaboration

Industry knowledge (safety)

Tools

CRM software

Job description

Help Keep America's Workforce Safe—and Look Great Doing It

At Masterman's, we provide the safety products, workwear, and branded apparel that help hardworking people stay safe and represent their businesses with pride. From PPE and jobsite essentials to custom embroidered and screen-printed apparel, we help companies outfit their teams from head to toe.

We're growing and looking for an experienced Account Manager who knows how to build relationships, uncover opportunities, manage a sales pipeline, and close business.

This is an opportunity for a proven sales professional to take ownership of customer relationships, grow existing accounts, and develop new business across safety products, workwear, and custom-branded apparel.

What You'll Do:

As an Account Manager, you'll be responsible for growing sales and developing long-term customer relationships. You'll have the opportunity to work with established customers while actively pursuing new business.

• Grow and manage a portfolio of existing accounts by identifying new opportunities and expanding customer relationships.
• Prospect and develop new business through outbound calls, emails, referrals, networking, and other sales strategies.
• Identify opportunities to introduce customers to additional products, including PPE, safety products, workwear, embroidery, screen printing, and promotional apparel.
• Take ownership of the sales process from prospecting and quoting through follow-up, closing, and ongoing account development.
• Build and maintain a strong sales pipeline and consistently work toward sales and revenue goals.
• Develop trusted relationships with decision-makers and become a go-to resource for your customers.
• Follow up on quotes and opportunities with urgency and persistence.
• Use CRM and digital sales tools to manage opportunities, activities, and customer information.
• Stay informed on products, industry trends, and customer needs to identify new sales opportunities.
• Partner with internal teams to ensure a smooth customer experience and successful execution of orders.
• Take an active role in retaining and growing existing business, not simply servicing incoming orders.

The Ideal Candidate:

• Has 2+ years of successful sales, account management, or business development experience.
• Has a proven ability to prospect, build relationships, and close business.
• Is comfortable making outbound calls and proactively pursuing new opportunities.
• Can manage multiple accounts and sales opportunities without losing sight of follow-up.
• Is confident communicating with customers and decision-makers.
• Has a track record of meeting or exceeding sales goals.
• Is competitive, self-motivated, and driven by results.
• Understands the importance of customer retention and growing existing accounts.
• Is organized and comfortable using CRM and other digital sales tools.
• Can work independently while collaborating with a team.
• Experience with safety products, industrial sales, workwear, uniforms, promotional products, embroidery, or screen printing is a plus.

Why Mastermans?

At Masterman's, your earning potential is directly connected to the business you build.

We Offer:

• Competitive hourly pay based on experience
• Uncapped commission with unlimited earning potential
• Medical, dental, and vision insurance starting on your first day
• 401(k) with company match
• Paid holidays and paid time off
• Onsite position with potential for hybrid work after 6 months
• Product and industry training
• A collaborative team with the tools and support to help you succeed

Location:

Auburn, Massachusetts.

Ready To Make an Impact?

If you're an experienced sales professional looking for an opportunity where you can build relationships, grow accounts, develop new business, and directly influence your earning potential, we'd love to meet you. Join the Masterman's team and help businesses keep their employees safe, equipped, and looking their best.