Sales Account Executive

L & S Packing Company, Inc.; New York (NY); Vor Ort; USD 80.000 - 120.000; Vollzeit

Zusammenfassung

L & S Packing Company, Inc. in New York seeks a driven Sales Account Executive to develop new business, manage key customer relationships, and drive profitable sales growth.

You will identify opportunities, prepare quotes, coordinate orders, and ensure customer requirements are communicated across Production, Purchasing, Quality, Logistics, and Management. Working closely with cross-functional teams, you will monitor orders, address delays, and maintain accurate records in the CRM/ERP system.

Qualifikationen

• 3+ years of B2B sales or account management experience.
• Food manufacturing or food industry experience preferred.
• Strong communication and relationship-building skills.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple accounts and deadlines.

Aufgaben

• Build and maintain customer relationships and be primary contact for accounts.
• Identify new business opportunities, generate leads, and prepare proposals.
• Review purchase orders, ensure accuracy, and coordinate with internal teams.
• Prepare quotations using approved pricing and maintain records.
• Collaborate with Production, Purchasing, Quality, Logistics to meet delivery commitments.
• Gather customer forecasts and communicate demand to Production Planning.
• Maintain accurate sales records and generate routine reports.
• Drive continuous improvement based on customer feedback.

Kenntnisse

B2B sales

Account management

Customer relationship building

Strong communication

Organizational skills

CRM/ERP experience

Excel & Outlook

Tools

CRM/ERP systems

Excel

Outlook

Jobbeschreibung

Position Summary

L&S Packing Company is seeking a motivated, customer-focused Sales Account Executive to develop new business, manage existing customer relationships, and drive profitable sales growth. This role is responsible for identifying sales opportunities, preparing quotes, coordinating customer orders, and ensuring customer requirements are communicated effectively across the organization.

Working closely with Production, Purchasing, Quality, Logistics, and Management, the Sales Account Executive plays a key role in delivering excellent customer service, maintaining order accuracy, and supporting the company’s continued growth.

Key Responsibilities

Account Management: Build and maintain strong customer relationships, serve as the primary point of contact for assigned accounts, and address customer inquiries and concerns promptly.

Sales & Business Development: Identify and pursue new business opportunities, generate leads, prepare sales proposals, follow up on quotes and prospects, and grow existing accounts.

Order Coordination: Review customer purchase orders for accuracy, communicate order requirements internally, monitor production and shipments, and proactively address delays or changes.

Pricing & Quoting: Prepare quotations using approved pricing, collaborate with internal departments to determine costs, and maintain accurate pricing and customer agreement records.

Cross-Functional Collaboration: Partner with Production, Purchasing, Quality, and Logistics to help ensure customer requirements and delivery commitments are met.

Food Manufacturing & Quality Support: Develop knowledge of company products, packaging, manufacturing capabilities, lead times, and applicable food-safety and quality requirements. Coordinate customer complaints and specifications with the appropriate departments.

Forecasting & Planning: Obtain customer forecasts, communicate anticipated demand, and notify Production Planning of significant order changes, seasonal demand, or unusual requirements.

Sales Reporting & Administration: Maintain accurate customer records, sales activity, quotes, opportunities, and account information in the company’s CRM/ERP system. Prepare routine sales reports.

Continuous Improvement: Communicate customer feedback, identify opportunities to improve service and efficiency, and contribute to initiatives that support sales growth and customer satisfaction.

Qualifications & Skills

• 3+ years of business-to-business (B2B) sales or account management experience preferred.
• Food manufacturing or food industry experience preferred.
• Strong communication, customer service, and relationship-building skills.
• Excellent organizational skills, attention to detail, and follow-through.
• Ability to manage multiple accounts, deadlines, and competing priorities.
• Proficiency in Microsoft Office, particularly Excel and Outlook.
• Experience with CRM or ERP systems preferred.
• Ability to collaborate effectively with cross-functional teams.
• A proactive, results-oriented approach to business development and customer retention.

Key Success Measures

Success in this role will be measured by sales growth, new customer acquisition, existing account retention, gross margin performance, sales pipeline development, order and quote accuracy, customer satisfaction, forecast accuracy, responsiveness, and achievement of established sales goals.

What Success Looks Like

Develop new business. Build lasting customer relationships. Drive profitable sales growth. Communicate customer requirements accurately. Coordinate effectively across departments. Deliver on commitments.