Sales Account Executive

Integrity Express Logistics, LLC; Charleston, Northern (SC, KY); Hybrid; USD 42,000 - 58,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid time off (PTO)

401k

Pet insurance

Legal insurance

Tuition reimbursement

Student loan repayment assistance

Gym reimbursement

Employee referral program

Job summary

Integrity Express Logistics, LLC is seeking a Logistics Account Executive Trainee in Charleston to master foundational sales, operations, and customer service processes through a structured training program. You will apply these skills to build and manage a personal book of business and prepare for advancement to a Logistics Account Executive II (Tier 2).

You’ll participate in training, perform sales prospecting, and execute operational tasks to support customers and carriers, with a clear path

Qualifications

• High school graduate or equivalent; post-secondary education in business, sales or logistics preferred.

Responsibilities

• Participate in IEL’s new hire training program to develop foundational sales, operations, and customer service skills.
• Meet outbound calls and talk time daily metrics, prospecting and check calls to build a personal book of business.
• Negotiate rates and bid on future business with guidance from managers and mentors.
• Adhere to IEL’s operational standards and compliance protocols; perform essential operational tasks (building and posting loads, carrier sales and setup, dispatch and check calls, AR follow-up).
• Develop and strengthen customer relationships to generate residual and repeat business; act as liaison between customers and carriers.

Skills

Verbal and written communications

Problem solving

Attention to detail

Self-motivation

Negotiation skills

Microsoft Office Suite

Load board software

Phone systems

Education

High school diploma

Post-secondary education in business/sales/logistics preferred

Tools

Microsoft Office Suite

Load board software

Job description

The Logistics Account Executive, Trainee is responsible for mastering IEL’s foundational sales, operations, and customer service processes through a structured training program, then applying these skills to build and manage a personal book of business. This role combines training, sales prospecting, operational execution, and customer relationship management to prepare for advancement to a Logistics Account Executive II (Tier 2).**What You’ll Do:**Training & Development* Actively participate in IEL’s new hire training program, focusing on foundational sales, operations, and customer service skills.* Apply feedback from Sales Management and peers to continuously improve performance.* Utilize IEL Training resources to increase independence in task execution.Sales Prospecting & Business Development* Meet outbound calls and talk time daily metrics, including prospecting and check calls.* Build a personal book of business by securing new accounts and initiating long-term customer relationships.* Negotiate rates and bid on future business, with guidance from managers and mentors.Operational Execution* Adhere to IEL’s operational standards and compliance protocols (The IEL Way).* Perform essential operational tasks, including: + Building and posting loads + Carrier sales and setup + Dispatch and check calls + Customer invoice review and AR follow-up* Collect and file all required paperwork to ensure timely and accurate payment.* Serve as a resource for new trainees’ post training by demonstrating best practices through call shadowing.Customer Relationship Management* Develop and strengthen customer relationships to generate residual and repeat business.* Identify when relationships require additional attention and engage managers as needed.* Act as a trusted liaison between customers and carriers, ensuring clear communication and alignment of service expectations.**What You Bring:*** Highschool graduate or equivalent required; post- secondary education in business, sales or logistics preferred.* Strong work ethic with the ability to stay focused and productive in a goal driven environment.* Effective problem-solving skills and high level of attention to detail.* Ability to thrive in a fast pace, constantly evolving setting.* Self-motivation with a willingness to learn and develop negotiation skills.* Positive attitude and strong verbal and written communications skills.* Proficiency in keyboarding and comfort using technology, including Microsoft Office Suite (Word, Excel, Outlook).* Comfort level working with phone systems and load board software (training provided).* Previous experience in sales, customer service or logistics is an asset, but not required.* Willingness to complete and successfully pass IEL’s New Hire Training Program.**Why You'll Love Working Here:*** Base pay, bonus opportunities, competitive commissions, and unlimited earning potential. Ask your recruiter what our top LAE’s earn!* Paid training with industry experts in the classroom and on the sales floor.* Be a part of one of the fastest growing logistics companies in the country with career advancement and relocation opportunities.* A collaborative team environment where your wins are celebrated, and your challenges are shared.* Team outings, family friendly events, and sales competitions are just some of the ways we show our appreciation.* Full-time employees enjoy benefits like Medical, Dental, Vision, Life, PTO, 401k, Pet insurance, Legal insurance, Tuition reimbursement, Student loan repayment assistance, Gym reimbursement, and a generous employee referral program!Your Road to Success Starts Here. Apply Today!We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [e-mail] or call 1-888-374-5138 ext. 4.