SALES

Agren Appliance Service Corp.; Saco (ME); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Short-term disability insurance

Long-term disability insurance

Critical illness insurance

Accident insurance

Life Insurance

401(k) with company match

Paid time off

Paid holidays

Employee discounts

Job summary

Agren Appliance is seeking a friendly Sales Associate to assist customers with product selections and purchases while delivering top-tier service. Training is available for reliable, organized candidates eager to learn our products and processes.

You will stay informed on inventory, pricing, rebates, and warranties, helping customers one-on-one and ensuring a positive shopping experience across our Maine stores.

Qualifications

• Customer service experience is a plus; willing to train reliable candidates.
• Ability to quickly learn product lines, pricing, and rebates.
• Strong teamwork and communication with customers and colleagues.

Responsibilities

• Help customers select products and process purchases with care.
• Stay informed on product availability, pricing, and promotions.
• Explain warranty programs to customers and assist with returns and refunds.

Skills

Customer service

Reliability

Organized

Eager to learn

Job description

Agren Appliance is Maine’s largest family-owned appliance and furniture retailer, proudly serving communities since 1969. With seven showrooms across the state and a reputation built on trust and service, we continue to grow by putting our customers and employees first. Our company culture is built on integrity, teamwork, and personal growth— and we’re always looking for motivated individuals to join our close-knit team.

As a Sales Associate, you will play a critical role by helping customers select products and make purchases, and by providing top-tier customer service. We are willing to train candidates who are reliable, organized, and eager to learn.

What We Offer:

• Pay: Hourly; then moves to commission in six months
• Health, Dental, Short- and Long-term Disability, Critical Illness, and Accident insurance
• Life Insurance
• 401 (k) with Company match
• Paid time off and paid Holidays
• Employee Discounts

Schedule: Monday through Friday, 9 am- 6 pm, Saturday, 9 am-4 pm

Position Reports to: Store Manager

Job Purpose Summary: Represent Agren’s products and provide exemplary customer service.

Key Responsibilities and Accountabilities:

• Customer service – assist customers in purchasing decisions, answer questions, find solutions to their concerns, process credit applications, process returns and refunds
• Stay up-to-date on products, availability, function, pricing, and rebates offered
• Educate customers on the warranty program
• Follow through on customer orders – ensure timely delivery
• Set up floor models
• Provide specs to contractors and customers
• Opening and closing of retail store operations
• Ensure pricing integrity with timely price changes
• Assist in maintaining a clean and organized workstation and sales floor
• Communicate through various methods-telephone, email, in-person
• Position requires excellent attendance and punctuality to ensure great customer service
• Must work as part of a team, assisting other salespeople, as well as other departments, thereby ensuring a great experience for our customers

Physical Requirements:

• Must be able to remain in a stationary position 30% of the time
• Frequently move about to assist customers, assess inventory
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
• The person in this position frequently communicates with customers and other employees
• Occasionally moves appliances, office supplies, and equipment, with assistance if needed, weighing as much as 250 lbs.
• Occasional bending, kneeling, twisting, and gripping

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.