SAINT LAURENT Fixed-Term Senior Client Advisor Toronto Outlet

Saint Laurent; Manhasset (NY); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical care

Dental

Vision

Disability insurance

Paid time off

Employee discount

Retirement plan

Job summary

Saint Laurent Canada Btq in New York area seeks a Temporary Senior Client Advisor to lead the client advisor team, drive sales, and deliver a sophisticated, client-centric experience. This fixed-term role emphasizes training, mentorship, and maintaining the Maison’s standards.

The position requires strong leadership, fashion sense, and a proactive mindset, with excellent English and local language communication skills.

Qualifications

• A track record of delivering high-quality client service in luxury retail or hospitality.
• Strong leadership and people management capabilities.
• Taste and passion for fashion culture, with ability to create personalized looks.
• Open-minded with a proactive, entrepreneurial spirit and customer-centric mindset.
• Team-oriented and capable of working in a fast-paced environment.
• Excellent written, oral and listening skills in English and the local language.

Responsibilities

• Lead and develop the client advisor team and drive sales targets.
• Train new client advisors and provide ongoing coaching.
• Foster a positive, collaborative work environment.
• Deliver outstanding client service and after-sales support.
• Build and maintain a robust client portfolio for business growth.
• Use available tools to maximize sales opportunities and communicate professionally.

Skills

Client service

Leadership

Team management

Entrepreneurial mindset

Multitasking

English fluency

Local language fluency

Tech savvy

Job description

Summary

ABOUT SAINT LAURENT Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio- cultural landscape. In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position the house at the summit of the luxury universe. Today, Saint Laurent collections include women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.

Job Description

We are currently seeking a Temporary Senior Client Advisor to join our dynamic boutique team. This is a temporary position with an anticipated end date on or around June 2027, subject to business needs.

ROLE

The Senior Client Advisor will oversee the client advisor team in partnership with the store leadership team, and contribute actively to the store sales and key indicators achievement. They are providing a unique, memorable, sophisticated, and everlasting experience to all external and internal clients. They also support the management team and colleagues while consistently upholding our Maison values, image, and standards.

MISSION

• Manage the client advisor team and lead by example by achieving individual sales targets as well as ensuring the team meets their targets.
• Train new client advisors and provide ongoing training and development for existing team members.
• Create and maintain a positive work environment that encourages teamwork, creativity, and collaboration.
• Provide an outstanding client and after-sale service to all visitors and clients
• Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating their future requests
• Cultivate a robust client portfolio to secure a proactive and growing business
• Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach
• Know how to create personalized, versatile, and timeless silhouettes for the client and demonstrating your passion for the fashion culture
• Show a transparent and genuine attitude with the client and create a unique connection with them
• Communicate in a professional and authentic way, with clients and colleagues
• Effectively use all the available tools to optimize business opportunities
• Proactively support the front and back-of-house teams, their achievements and ultimately the overall team spirit
• Upholds and adheres to all company policies and operational procedures

PROFILE

• A preferred professional experience in providing a high-quality service focused on Client expectations, i.e. in fashion & accessory retail, in customer service or in luxury hospitality
• Strong leadership and management skills, with the ability to motivate and inspire a team.
• Have personal taste and passion for the fashion culture, likes to create personalized looks
• Have a natural business mindset and an entrepreneurial spirit
• Open-minded and looking for a company valuing audacity and authenticity
• Strong team centric attitude to achieve common goals
• At ease with using tools and applications; learns fast with new technologies
• Motivation to work in a fast-paced environment, able to multitask & prioritize
• Proactive, enthusiastic, & with a problem-solving attitudeExcellent written, oral & listening skills, in English and local language
• Embrace change and see it as an opportunity to grow and develop

Compensation

A reasonable estimate of the base compensation range for this position is $20.00/hr. - $23.00/hr. plus commission eligibility and a comprehensivebenefitspackage including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks and a retirement plan with employer contributions.

Please be advised that we may use artificial intelligence tools during the recruitment process. All hiring decisions are made by our recruitment team.

Equal Opportunity Statement

Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

Job Type

Fixed Term (Fixed Term)

Start Date

2026-11-21

Schedule

Full time

Organization

Saint Laurent Canada Btq