SailPoint Operations Engineer II (Remote-Eligible)

First Citizens Bank; Austin (TX); Teletrabalho; USD 110 000 - 160 000; Tempo integral

Resumo da oferta

First Citizens Bank seeks a SailPoint operations engineer to manage day-to-day administration and stability of the IGA platform. You will monitor SailPoint operations, support identity lifecycle, and collaborate with engineering and infrastructure teams to resolve issues and maintain performance.

Remote eligible in NC, TX, FL with potential on-call duties. This role suits experienced IAM professionals familiar with connectors, AD, and API integrations, ensuring secure, scalable identity

Qualificações

• Bachelor's degree plus 4 years' experience or HS diploma with 8+ years in systems engineering or security.
• Experience with SailPoint IIQ and IAM tooling.
• Comfort with agile development and issue-tracking systems (JIRA/Azure DevOps).
• Hands-on with connectors, AD, JDBC, Web Services, SCIM 2.0, AWS/Azure.
• Strong Java/BeanShell, SQL, REST APIs, XML knowledge; API-driven integrations.

Responsabilidades

• Provide L2/L3 operational support for SailPoint including incident management.
• Monitor provisioning, deprovisioning, identity refresh, and certifications.
• Investigate provisioning failures, workflow issues, and data sync problems.
• Manage SailPoint encryption keys, certificates, and trust stores.
• Perform production deployments and post-release validation.
• Support upgrades, patches, and vulnerability remediation.
• Maintain runbooks, documentation, and audit evidence.
• Collaborate with IAM, cybersecurity, PKI, infra, and app teams.
• Participate in on-call or after-hours support as required.

Conhecimentos

SailPoint support

Agile methodology

Incident management

Strong communication

Formação académica

Bachelor's Degree

High School Diploma/GED

Ferramentas

JIRA

Azure DevOps

Active Directory

JDBC

Web Services

SCIM 2.0

AWS

Azure

Java/BeanShell

SQL

REST APIs

XML

ANT/MAVEN

ServiceNow

CyberArk

Descrição da oferta de emprego

First Citizens Bank seeks a SailPoint operations engineer to manage day-to-day administration and stability of the IGA platform. You will monitor SailPoint operations, support identity lifecycle, and collaborate with engineering and infrastructure teams to resolve issues and maintain performance.

Remote eligible in NC, TX, FL with potential on-call duties. This role suits experienced IAM professionals familiar with connectors, AD, and API integrations, ensuring secure, scalable identity