Safety Video Technician

rabbittransit; West Manchester Township (York County); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Pension plan (S.E.P.)

Paid holidays

Paid time off

Life insurance

Disability insurance

Job summary

rabbittransit is seeking a hands-on Video/AVL Technician to service in-bus video and AVL systems across our Pennsylvania locations. Travel between York and Harrisburg facilities is required, with occasional trips to other PA sites using a company vehicle.

You will perform maintenance, troubleshooting, and component replacement while ensuring systems are in good working order. The role requires strong technical skills, ability to diagnose hardware/software, and willingness to train teammates.

Qualifications

• HS degree or equivalent is required with some technical training or college in electronics preferred.
• Ability to diagnose faulty hardware or software and repair or outsource as appropriate.
• Technicians should have first-rate analytical and problem-solving skills.
• Provide training to team members on how to resolve basic or complex issues as appropriate.
• Evaluate technologies and make recommendations.
• Experience in using personal computers, applications, and proficiency in data entry.
• Proficient in Microsoft Outlook, Word, and Excel.
• Proficient at administrative skills and the ability to keep accurate records.
• Ability to understand transit systems operations and service area.

Responsibilities

• Perform general servicing, preventative maintenance, basic diagnosing and troubleshooting of in bus video and AVL systems in Authority vehicles.
• Install, repair and replace video system components as needed.
• Ensure all installed systems are in good working order and verify regularly across vehicles.
• Assist and train other employees in operating and maintaining in bus video systems.
• Respond to video system maintenance requests and coordinate with maintenance team.

Skills

Diagnose hardware

Problem solving

Train teammates

Evaluate technologies

Data entry

Microsoft Outlook

Microsoft Word

Microsoft Excel

Administrative skills

Transit systems knowledge

Education

HS degree or equivalent

Technical training or college in electronics

Tools

TSI

ProVision

AngelTrax

Apollo video systems

Avail AVL system

Job description

Work Location

Either 415 N. Zarfoss Dr. York PA (Preferred location) - OR - 901 N. Cameron St. Harrisburg PA.

Position will require frequent travel during the work day (not overnight) to our various PA locations using company vehicle to perform work duties. Training for the role may require similar travel.

Schedule

Must have OPEN AVAILABILITY Monday through Friday with flexibility for evening hours and some Saturdays on a fairly regular basis.

Pay

$24-$26/hour

Paid Weekly

Full Benefits Package

• Full Benefits Package (Health, Dental, Vision, Simplified Employee Pension, Paid Holidays, Paid time off, Company provided life and disability)

Must bring own tools.

This position assists the Safety and Training Manager and Safety, Security and Training Officer by taking full responsibility for performing general servicing, preventative maintenance, basic diagnosing and troubleshooting, and performing installations, repair and replacement of in bus video and AVL systems in Authority vehicles. Software: TSI, ProVision, AngelTrax, Apollo video systems and Avail AVL system.

This position will ensure that all installed systems are good working order and will systematically verify this in all vehicles on an ongoing basis. The position will perform other duties related to assisting and training other employees in the operation and maintenance of our in bus video systems.

Key/Reporting Relationship/Direct Reports

This position reports to the Safety and Training Manager. This position will work in close coordination with the maintenance department and would have a line of direct communication available to the Maintenance Manager in order to freely report maintenance related issues that need to be addressed by the maintenance division. This position receives general instructions regarding the scope and approach to assignments from the Safety and Training Manager.

Prepares for daily assignments by

reviewing work orders and repair requests as directed by management. Works variable shifts, irregular hours and is available for work/overtime as required or in response to emergency situations.

Complies with all safety policies and regulations

Uses proper safety procedures. Uses a variety of hand and power tools common to the trade. Wears personal protective equipment and complies with safety policies and procedures. Completes all safety training as required.

Ensures timely repair of video and AVL systems by

completing routine maintenance, troubleshooting, repair and replacement when needed of our video systems and their components.

Controls downtime of vehicles

by receiving complaints and requests for video equipment service. Makes evaluations, service road calls to troubleshoot video problems and makes minor on-site repairs. Keeps operations informed of video system maintenance status.

Conserves resources by

using equipment and supplies as needed to accomplish job results.

Provides video maintenance information by

answering questions and requests.

Essential knowledge, skills, abilities and experience

• HS degree or equivalent is required with some technical training or college in the field of electronics is preferred.
• Ability to diagnose faulty hardware or software and repair or outsource as appropriate.
• Technicians should have first-rate analytical and problem-solving skills.
• Provide training to team members on how to resolve basic or complex issues as appropriate.
• Evaluate technologies and make recommendations.
• Experience in using personal computers, applications, and proficiency in data entry.
• Proficient in computer software such as Microsoft Outlook, Word, and Excel.
• Proficient at administrative skills and the ability to keep accurate records.
• Ability to understand transit systems operations and service area.

Certificates and Licenses Required

• Must possess valid motor vehicle operator's license that is not under suspension or revocation.

The Authority is an equal employment opportunity employer.