Safety & Security Officer- Security

Cheshire Medical Center; Keene (NH); On-site; USD 25,000 - 36,000; Full time

Job summary

Cheshire Medical Center is seeking a full-time Security Officer to safeguard patients, visitors and staff at our Keene, NH campus. The role requires leadership in crisis situations, calm decision-making, and the ability to generate clear incident reports.

Responsibilities include patrols, traffic control, snow operations, and collaboration with engineering and security leadership. Associate’s degree or equivalent experience is required, with 2–3 years in healthcare/security or related fields

Qualifications

• Ability to maintain a calm composure under stressful conditions.
• Ability to provide leadership and direction under stressful situations.
• Ability to prepare clear, concise reports and routine correspondence.

Responsibilities

• Conducts preventative security and safety patrols throughout buildings and grounds.
• Provides security for patients, visitors, and staff and responds to requests and emergency codes.
• Provides leadership and direction to staff in crisis situations to control disruptive behavior.
• Observes unauthorized persons and notifies supervisor or police.
• Inspects equipment (radios, fire extinguishers, panic alarms, AED units, etc.) and reports faults.
• Writes detailed incident reports and daily activity logs.
• Conducts follow-up investigations as needed.
• Directs and regulates vehicular traffic and assists in snow removal operations.
• Maintains radio communication with Switchboard and coordinates with law enforcement as needed.
• Collaborates with Security Supervisor and Director of Safety and Security on needs and problems.
• May perform other duties per Security Supervisor and Director of Safety and Security.
• Collaborates with Engineering for snow plowing, landscaping, and contractor notifications.
• Shovels snow as needed and spreads ice-melting salt as directed.

Skills

Leadership

Calm under pressure

De-escalation

Report writing

People skills

Observation

Safety awareness

Education

Associate’s degree or equivalent

Job description

Full-time 40 hours/week , Days , Tuesday, Wednesday, Thursday, Friday and Saturday 7AM - 3:30 PM

Conducts preventative security and safety patrols throughout buildings and grounds. Provides security for the hospital and clinic patients, visitors, and staff and safeguards the property by immediately responding to all requests and emergency codes. Provides leadership and direction to staff in crisis situations to control disruptive behavior. Maintains alertness for unusual and abnormal conditions or suspicious activities. Observes unauthorized persons and notifies supervisor or police appropriately. Inspects equipment such as radios, fire extinguishers, panic alarms, AED units, emergency phones, etc. for faulty or malfunctioning operations and reports to the appropriate department. Reports potential fire or safety hazards. Performs and participates in related Safety / Emergency Management / Security drills and tests. Reports questionable conditions, incidents and discrepancies to management or other appropriate staff. Writes detailed, accurate and objective Incident Reports and Daily Activity Logs.

Conducts follow-up investigations as needed. Directs and regulates vehicular traffic as necessary. Assists in maintaining traffic control during snow removal operations. Keeps emergency vehicle lanes clear at all times. Observes and maintains radio communication with the Switchboard at all times. Assists with transporting deceased persons to the Morgue and releasing to the appropriate organization. Interacts with law enforcement officers and assists as needed. Consult with and keep the Security Supervisor and Director of Safety and informed of activities, needs and problems in assigned areas.

Security Officers may be required to perform other tasks or duties as requested by the Security Supervisor and Director of Safety and Security.

Other functions:

Works in collaboration with the Engineering Department on snow plowing / sanding, landscaping and miscellaneous contractor’s notifications and communications.

Willshovelsnow as needed from walkways and / or spreads ice-melting salt mixture as directed or indicated by weather conditions.

Education:

Associate’s degree or equivalent work experience required.

Experience:

2-3 years of experience in healthcare, security, military, law enforcement, corrections, or Fire/EMS preferred

Specific Skills and/or Knowledge Needed For Performance of Job:

Ability to maintain a calm composure under stressful conditions. Ability to provide leadership and direction under stressful situations. Ability to use effective and appropriate people skills (e.g., eye contact, tone of voice, facial expression) in person, on the phone (identifies self), and in every contact as a representative of CMC / DH-K. Ability to prepare clear, concise reports and routine correspondence. Ability to gather facts and evidence. Ability to de-escalate and physically interact as necessary to successfully manage disruptive or harmful behavior. Theability to lift patients, walk at a rapid pace, walk and stand for extended periods of time and withstand adverse weather conditions.