Safety & Security Officer PM

mymvw; Kapolei (HI); On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Free on-site employee parking

Discounts to onsite food outlets and 1

Complimentary soft drinks, coffee and

Job summary

Marriott Vacations Worldwide is seeking a casual Loss Prevention professional in Kapolei, Hawaii. You will patrol property areas, monitor security systems, handle incidents, and assist owners, guests, and associates during emergencies while maintaining confidentiality of reports.

The role emphasizes professional customer service, safety procedures, and the ability to respond to incidents promptly. A valid guard card is required, and the schedule offers flexibility including evenings, weekends,

Qualifications

• Must have a valid Hawaii State Guard Card.
• Driver's license may be required with at least one year of clean driving history.

Responsibilities

• Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
• Welcome and acknowledge guests according to company standards; address service needs and assist individuals with disabilities.
• Maintain confidentiality of proprietary information and protect company assets.
• Communicate clearly and professionally; prepare and review documents; answer telephones with proper etiquette.
• Develop positive working relationships and support team goals; listen to concerns of associates.
• Follow quality assurance expectations and standards.

Skills

Customer service

Communication

Teamwork

Professionalism

Flexibility

Job description

Hourly Rate: $34.84

Hourly Wage: $34.84

Job Status: Casual (0-19 / hours per week)

Valid driver's license may be required with at least one year of clean driving history.

Must have a valid Hawaii State Guard Card

JOB SUMMARY

Patrols all areas of the property; assists owner/guests with room access. Monitors Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Locks property entrances when required. Conducts daily physical hazard inspections. Responds to accidents, contacts EMS or administers first aid/CPR as required. Assists owner/guests/associates during emergency situations. Notifies appropriate individuals in the event of accidents, attacks, or other incidents. Defuses owner/guest/associate disturbances. Calls for outside assistance if necessary. Completes incident reports to document all Loss Prevention related incidents. Handles all interruptions and complaints. Resolves safety hazard situations. Escorts any unwelcome persons from the property without interrupting the orderly flow of property operation. Reports to scenes of vehicle accidents/thefts. Calls for assistance using proper code responses. Completes a Loss Prevention shift summary/daily activity report. Maintains confidentiality of all Loss Prevention and property reports/documents; releases information only to authorized individuals. Conducts investigations and gathers evidence. Conducts interviews with relevant parties.

Where great benefits lead to a life fulfilled.

• Competitive Pay
• Professional Counseling & Family Support
• Growth and Development Opportunities

Site Specific Perks

• Free on-site employee parking
• Discounts to onsite food outlets and services
• Complimentary soft drinks, coffee and tea
• Quarterly team luncheon celebrations and awards
• Complimentary work shoes
• Discounted theme park tickets and rental cars
• Community service opportunities
• Sustainability awards - Audubon Green Lodging

CORE WORK ACTIVITIES

• Reports accidents, injuries, and unsafe work conditions to manager; and completes safety training and certifications.
• Follows all company policies and procedures, ensures uniform and personal appearance are clean and professional, maintains confidentiality of proprietary information, and protects company assets.
• Welcomes and acknowledges all owners/guests according to company standards, anticipates and addresses owners/guests' service needs, assists individuals with disabilities, and thanks owners/guests with genuine appreciation.
• Speaks with others using clear and professional language, prepares and reviews written documents accurately and completely, and answers telephones using appropriate etiquette.
• Develops and maintains positive working relationships with others, supports team to reach common goals, and listens and responds appropriately to the concerns of other associates.
• Complies with quality assurance expectations and standards.
• Stands, sits, or walks for an extended period or for an entire work shift.
• Moves, lifts, carries, pushes, pulls, and places objects weighing less than or equal to 10 pounds without assistance.
• Performs other reasonable job duties as requested by Supervisors.
• Attention to customer service with a professional and pleasant personality.
• Available to work a flexible schedule including evenings, weekends, and holidays.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.