Safety & Security Officer

Hyatt; San Antonio (TX); On-site; USD 35,000 - 37,000; Full time

Benefits offered by this job

Competitive Pay

Medical/Dental/Vision/401K opportunities

Travel discounts

Tuition Reimbursement

Growth and Development Opportunities

Free On-Site Parking

Discounted meals

Job summary

A leading vacation club provider is seeking a Safety & Security Officer in San Antonio, Texas. In this role, you will ensure the safety of guests and property by patrolling the premises, monitoring security systems, and providing first aid when necessary. The ideal candidate must be available for various shifts, including weekends and holidays, and should be capable of lifting items weighing up to 50lbs. This position offers competitive pay and multiple benefits including medical and travel discounts.

Qualifications

• Available to work various shifts, holidays, and weekends.
• Ability to lift/carry/push/pull items up to 50lbs.
• May require background and drug screening.

Responsibilities

• Patrol all areas of the property and ensure security.
• Administer first aid as needed.
• Monitor CCTV and alarm systems.

Skills

First Aid/CPR

Patrol experience

CCTV monitoring

Customer service

Conflict resolution

Job description

Hvo

Hourly Rate: $17.10

Overview

At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Safety & Security Officer at HVC, you will assist in providing Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity.

Responsibilities

• Patrols all areas of the property by foot or vehicle using specified equipment (e.g., flashlight, high visibility jacket).
• Administers first aid/CPR to Owners/guests or associates as required.
• Ensure Owner/guest and meeting rooms are secure and assist Owner/guests with room access.
• Monitors Closed Circuit Televisions (CCTV), perimeter alarm systems, duress alarms, and fire life safety systems.
• Responds to the scene of Owner/guest or associate accidents and determine if emergency aid is required.
• Defuses Owner/guest or associate disturbances/altercations following company policies and procedures.
• Handles lost and found, logging and returning items.
• Utilizes computer systems, prepares and reviews written documents accurately and completely; answers the phone using proper telephone etiquette.
• Oversee OSHA & FLS violations to mitigate risks throughout the property.

Guest Experience And Company Standards

• Welcome and greet guests and anticipate and address their needs.
• Interact with colleagues and guests professionally and promptly.
• Contribute to team goals.
• Always follow company policies and safety procedures.

Qualifications / To Become a Safety & Security Officer at HVC

• Available to work various shifts, holidays, and both weekend days.
• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
• Lift/Carry/Push/Pull items that weigh up to 50lbs without assistance.
• Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.
• Specific job duties may differ by property, size of team, or facility.

Benefits

• Competitive Pay
• Medical/Dental/Vision/401K opportunities
• Travel discounts
• Credit Union Membership
• Tuition Reimbursement
• Professional Counseling & Family Support
• Growth and Development Opportunities

Site Specific Perks

• Free On-Site Parking
• Discounted meals
• Department celebrations
• Associate Appreciation Week
• Monthly associate recognition and reward programs

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.