Safety & Security Manager

Team San Jose; San Jose (CA); Presencial; USD 75.000 - 85.000; Jornada completa

Descripción de la vacante

Team San Jose is seeking a Safety and Security Manager to oversee the Safety and Security Department for all venues, including dispatch operations and security personnel at SJCC, the parking garage, and surrounding theater venues. The role reports to the Director of Safety, Security and Parking and focuses on safeguarding people and assets.

Responsibilities cover daily operations, scheduling, timekeeping, incident reporting, and coordinating with police, fire, and medical responders.

Formación

• Must possess a valid Security Guard Card License.
• Minimum of five years of security knowledge and experience.
• At least two years of security leadership/management experience.
• Ability to identify and respond to potential problems and follow reporting procedures.
• Strong customer service and people skills; effective written and verbal communication.

Responsabilidades

• Manage daily operation of the Safety and Security Department.
• Supervise security officers and ensure compliance with SOPs, appearance, and conduct.
• Create weekly schedules and identify coverage needs; manage PTO requests.
• Complete daily time edits for payroll; monitor attendance and meal penalties.
• Coordinate tasks using systems; manage life safety audits and fleet inventory.
• Report incidents to DOSSP in real time and contact emergency services as needed.
• Support the Director of Security with meetings, investigations, and client briefings.
• Liaise with DOT and city officials; maintain confidentiality on sensitive matters.

Conocimientos

Discretion & professionalism

Leadership

Emergency response

Communication

Problem solving

Herramientas

MS Shift

Exacqvision

Honeywell life safety

Siemens life safety

Microsoft Office

Descripción del empleo

Salary Range: $75,000.00 To $85,000.00 Annually

POSITION SUMMARY

The Safety and Security Manager will manage the Safety and Security Department relating to all areas of safety and security. The Safety and Security Manager will oversee the dispatch operations, security personnel in the SJCC, parking garage and surrounding theater venues . The Safety and Security Manager will report to the Director of Safety, Security and Parking.

POSITION RESPONSIBILITIES

• Manage daily operation of the Safety and Security Department
• Supervise security officers ensuring they perform with proper conduct
  • Ensure all SOP’s are reviewed and followed
  • Ensure proper uniform and hygiene are followed
  • Conduct disciplinary action as appropriate
  • Recognize for positive work
• Create weekly schedule and post them in advance
  • Identify security coverage needs
  • Manage PTO requests
• Complete daily time edits for accurate and timely payroll
  • Manage attendance and punctuality of the security officers
  • Prevent unnecessary meal break penalties
• Assign tasks using spiceworks for accountability
  • Create and manage rotation duties for all shifts
  • Assign monthly life safety audits
  • Manage fleet inventory
• Relay information to Police, Fire and Ambulance during emergencies
• Report incidents to DOSSP in real time
• Call 911 for emergencies
• Assist the Director of Security with
  • Facilitate safety and security meetings
  • Facilitate quarterly fire drill in all venues
  • Assist with investigations regarding employee conduct
  • Ensure confidentiality with employee-related matters
  • Attend client preconference meetings and present safety and security overview
  • Conduct interviews of security candidates
  • Conduct site inspections with clients
  • Meet and greet 3 rd party security companies
  • Meet and greet city leaders and assist with logistics
  • Meet and greet city inspectors and assist as needed
  • Become certified trainer in CPR, First aid & AED
  • Manage office supplies and assist with ordering
  • Provide content for annual performance evaluation
  • Become forklift certified
  • Liaison with DOT and SP+
  • Assist with workers’ compensation and liability claims
  • Attend daily pre-shift meetings
• SYSTEMS UTILIZED
  • MS Shift – daily logs, incident reports, keys, radios, lockers, inventory
  • Exacqvision camera – operate, view and save footage
  • Honeywell and Siemens life safety
  • Cyber and Winpak
  • Microsoft – word, excel, powerpoint
  • Teams and zoom
  • Motorola radios
  • GPS Track in company fleet of vehicles
  • Apple iPhone
  • ABI
  • ADP

POSITION REQUIREMENTS

• Possess valid Security Guard Card License
• At least five (5) years of security knowledge and experience
• At least two (2) years of Security leadership/management experience required
• Must be able to identify and quickly respond to potential problems, altercations and conflicts and follow reporting procedures
• Provide excellent customer service and have good people skills
• Ability to communicate effectively both verbally and in writing and basic reporting skills
• Ability to maintain calm while working under pressure during emergency and non-emergency situations.
• Must be flexible to work varying shifts and time schedules as needed including nights and weekends
• Proficiency in operating and managing video surveillance
• Walk and stand throughout shift
• Ability to work extended hours, holidays, weekends, or night shifts as required

PREFERRED EXPERIENCE

• Certified in CPR, First aid and AED
• Possession of a valid CA Drivers’ License

Team San Jose is an equal opportunity employer.