Safety, Security & Communications Administrator

CP16 Plymouth State University; Plymouth (NH); On-site; USD 46,000 - 82,000; Full time

Job summary

Plymouth State University is seeking a Facilities Safety and Security Systems Manager to oversee critical safety technologies and campus-wide communications. You will work under the Director of Facilities to manage door access, panic systems, security cameras, and campus safety drills, coordinating with police and vendors.

The role requires a bachelor’s degree and at least five years of experience with safety/security systems, plus strong communication and emergency-management skills.

Qualifications

• Bachelor's degree in an applicable field is required.
• Minimum five years of experience with critical safety and security systems.
• Proven ability to interface with State and local law enforcement.
• Excellent written and verbal communication skills.
• Ability to prioritize tasks in high-pressure situations.
• Strong confidentiality and emergency management knowledge.

Responsibilities

• Administer campuswide safety and security systems (door access, reporting, troubleshooting).
• Manage campus panic button systems and camera system; coordinate with police and vendors.
• Oversee installations, access rights, and security-related site work; represent PSU in security committees.
• Support parking permits, keys, ID cards, Blue Phone deployments, and safety drills.
• Lead development of Plymouth State's Clery report; coordinate with multiple departments and agencies.
• Coordinate emergency communications (RAVE alerts, text, email) and serve on emergency teams.
• Support administrative operations of the Facilities Office (scheduling, logistics, communications).
• Coordinate shuttle services: schedules, driver roster, DOT compliance, WEX program.
• Respond to crises and develop technology-based shuttle support systems.
• Act as Emergency Response Liaison with municipal and state agencies.

Skills

Safety systems management

Security systems administration

Emergency communications

Vendor coordination

Report writing

Education

Bachelor's degree in an applicable field

Job description

Under the general supervision of the Director of Facilities, manage critical safety and security technology systems, handle time-sensitive campus-wide communications for several departments, and support the needs of several areas within the Operations group. Regular communications with external entities such as the State, as well as managing critical messaging within and external to the campus. Must exercise sound judgement, think independently, prioritize, and understand complex systems.

Duties/Responsibilities

• Manage Safety and Security systems including: (40%) Administration of campuswide security systems, such as door carding – including the activation and deactivation of door access, moves, adds, changes, and deletes of door access deployments, production of reports, and troubleshooting.
• Manage panic button systems across campus – including the management of deployments, ensuring testing occurs, training; serve as campus expert and manager of the camera system – including working with vendors, Plymouth and Holderness Police Departments, PSU Facilities departments, Title IX/Student Conduct.
• Working on installations, access rights, placements, serve as PSU representative in the USNH security camera committee
• Serve as Facilities staff member on areas of parking permits, keys, and ID cards; manage Blue Phone deployment, testing, site determination; coordinate regular campus safety drills – including residential fire alarm testing, and siren testing.
• Ensure functionality of AED systems and serve as technology support for the daily crime log; assist PSU Facilities with fleet maintenance and vehicle safety record keeping.
• Lead annual development of Plymouth State’s Clery report (5%) Work with several departments across PSU, as well as the Plymouth and Holderness Police Departments to collect information, organize, verify, and write required federal submission.
• Manage, develop, and support communications including: (10%) Send emergency alerts via RAVE, text, email, and other means.
• Serve as a member of the emergency closure team and the emergency response team.
• Provide support, along with several other staff, for administrative operations including for the Facilities Office: (10%) Assist with scheduling, workflow, logistics, communications, and other operational aspects of the Facilities department.
• Shuttle Coordination: (15%) Develop schedules, manage driver roster, ensure DOT compliance, oversee WEX program.
• Respond to crises.
• Oversee development of technology-based shuttle support systems.
• Emergency Response Liaison: (5%) Work with the emergency response team as it communicates and works with Municipal and State Agencies, as well as the campus community.
• Support parking across campus, including billing, event support, student billing, parking disputes, communications and maintenance. (10%) Work in conjunction with Campus Safety, Plymouth Police Department and other sworn law enforcement officials to review CCTV or other technological data and notify campus administration when needed, while maintaining an appropriate level of confidentiality.

Requirements

• Must have a bachelor’s degree in an applicable field.
• Minimum five years’ experience with critical safety and security systems.
• Knowledge, Skills, & Abilities.
• Proven ability to interface with State and local law enforcement agencies.
• Ability to communicate to a wide audience clearly and concisely.
• Excellent ability to prioritize tasks in high-pressure situations.
• Proven ability to write and prepare clear and effective documentation and reports which will be submitted to State and Federal agencies.
• Strong understanding of confidentiality.
• Emergency management experience.
• Able to multitask and organize workload for effective implementation.
• Effective analytical and problem-resolution skills.
• Effective independent judgement and decision-making ability.
• Serve as a positive team member.
• Customer service and results-driven.
• Able to climb stairs, stand for extended periods of time, and lift 50lbs.

Compensation

Compensation Pay Range: $45,790.00 - $81,530.00 The pay range for this position is listed above. Actual offer will be based on skills, qualifications, experience, and internal equity, in addition to relevant business considerations.

Location

Location: Plymouth

Benefits

More information on benefits can be found here: USNH Employee Benefits | Human Resources

EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

Plymouth State University offers high-quality baccalaureate, graduate, and doctoral degree programs. Through research and innovative community partnerships, the University contributes to the economic, social, cultural, and environmental development of the North Country and Lakes Region of New Hampshire and beyond. The University System of New Hampshire is the largest provider of postsecondary education in the Granite State. With approximately 30,000 enrolled students annually and more than 90,000 alumni living in state, the institutions of the University System - the University of New Hampshire - Durham, the University of New Hampshire School of Law, the University of New Hampshire at Manchester, Plymouth State University, and Keene State College - have a direct impact on hundreds of thousands of New Hampshire citizens every year.