Safety Reporting Intake Specialist

LinQ Global Group; Boston (MA); On-site; USD 42,000 - 54,000; Full time

Job summary

LinQ Global Group in Boston, MA is seeking an Administrative Intake Coordinator for a six-month assignment to support an Employee Safety Reporting Program. You will review and process safety reports, enter data, perform initial risk assessments, and coordinate follow-up actions.

Ideal candidates have 1–3 years of administrative/customer service experience, a bachelor’s degree preferred (or equivalent), and strong organizational and communication skills; proficiency with MS Office and SharePoint

Qualifications

• Bachelor's degree preferred.
• 1–3 years of administrative and/or customer service experience.
• An associate degree, high school diploma, or GED with equivalent relevant experience may be considered in lieu of a bachelor’s degree.
• Experience working with regulatory agencies is preferred but not required.
• Ability to handle sensitive employee reports with professionalism, accuracy, and appropriate discretion.

Responsibilities

• Review incoming Employee Safety Reporting Program messages and reports.
• Accurately record safety reports in the designated hazard database, including proper classification and data entry.
• Conduct initial risk assessments to evaluate hazard severity, likelihood, and appropriate routing.
• Escalate high-risk, urgent, or time-sensitive issues to appropriate Safety leadership, operations personnel, or responsible departments.
• Monitor the status of submitted safety reports and related corrective actions.
• Review maintenance work orders and other available system information to verify report status.
• Check system updates and information through applicable database integrations.
• Follow up with responsible departments on open safety reports to help ensure timely resolution.
• Communicate with self-identified reporting employees to acknowledge receipt of reports and provide appropriate status updates.
• Track and document reports throughout their lifecycle, including applicable safety assurance activities.
• Process reports in accordance with established Standard Operating Procedures (SOPs) and Work Instructions.
• Assist with reducing the existing report backlog, including reconciliation and processing of reports from prior years.
• Maintain accurate, organized, and complete documentation to support regulatory and program requirements.
• Coordinate with multiple departments and stakeholders to facilitate timely hazard resolution.

Skills

Organizational skills

Time-management

Written and verbal communication

Attention to detail

Problem-solving

Professional demeanor

MS Office (Excel)

MS Office (PowerPoint)

MS SharePoint

multitasking

Education

Bachelor’s degree preferred

Associate degree / high school diploma / GED with equivalent experience considered

Tools

Microsoft Excel

PowerPoint

SharePoint

Job description

LinQ Global Group in Boston, MA is seeking an Administrative Intake Coordinator for a six-month assignment to support an Employee Safety Reporting Program. You will review and process safety reports, enter data, perform initial risk assessments, and coordinate follow-up actions.

Ideal candidates have 1–3 years of administrative/customer service experience, a bachelor’s degree preferred (or equivalent), and strong organizational and communication skills; proficiency with MS Office and SharePoint