Safety Intake Coordinator: Hazard & Risk Tracking

Dutech Systems; Boston, Northern (MA, KY); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Dutech Systems is seeking an Administrative Intake Coordinator to support Safety Risk Management operations. You will manage Safety Hotline reports, perform initial risk assessments, and coordinate follow-up activities to ensure hazards are tracked to resolution.

The role requires strong organization, attention to detail, and the ability to communicate with reporting employees and internal departments. Bachelor's degree preferred, with 1–3 years in related admin roles.

Qualifications

• Bachelor's degree preferred.
• 1–3 years of administrative, customer service, office coordination, or related experience.
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Strong attention to detail and ability to produce accurate work.

Responsibilities

• Review and process incoming Safety Hotline messages and reports.
• Accurately record Safety Hotline reports in the Origami hazard management database, including proper classification and data entry.
• Conduct initial risk assessments by evaluating hazard severity, likelihood, and appropriate routing.
• Escalate high-risk, urgent, or critical safety concerns to Safety Leadership, Operations Control Center, or the appropriate department.
• Monitor and confirm the status of Safety Hotline reports.
• Review Maintenance Work Orders in Trapeze to determine the status of reported safety concerns.
• Check system updates through the Origami API connection and maintain accurate report information.
• Follow up with responsible departments on open Safety Hotline reports to ensure timely action and resolution.
• Communicate with reporting employees, when self-identified, to acknowledge receipt of their reports and provide status updates.
• Track and document safety reports throughout their lifecycle.
• Maintain documentation supporting safety assurance activities and regulatory compliance.
• Process Safety Hotline reports in accordance with SOPs and work instructions.
• Assist with reducing the existing hazard backlog from previous years.
• Maintain accurate records, spreadsheets, databases, and status reports.
• Coordinate with internal stakeholders to obtain information needed to close or resolve safety reports.
• Identify missing or inconsistent information and take appropriate action to correct records.
• Support administrative activities related to Safety Risk Management and hazard management programs.

Skills

Organizational skills

Time management

Communication skills

Customer service

Education

Bachelor's degree preferred

Associate degree or GED with equivalent experience

Job description

Dutech Systems is seeking an Administrative Intake Coordinator to support Safety Risk Management operations. You will manage Safety Hotline reports, perform initial risk assessments, and coordinate follow-up activities to ensure hazards are tracked to resolution.

The role requires strong organization, attention to detail, and the ability to communicate with reporting employees and internal departments. Bachelor's degree preferred, with 1–3 years in related admin roles.