Safety, Quality, and Compliance Site Leader

Bay Center Foods, LLC; Lubbock (TX); On-site; USD 85,000 - 125,000; Full time

Job summary

Bay Center Foods, LLC is seeking a Safety, Quality & Compliance Senior Specialist to lead regulatory compliance across FSQA and EHS at a Chick-fil-A Supply distribution center in Lubbock, TX. You will drive risk management, contingency planning, training, and ensure adherence to FDA, USDA, OSHA, EPA, and state requirements.

Collaborating with warehouse and fleet teams, you will promote a culture of safety and quality, supporting continuous improvement and innovations in food service distribution.

Qualifications

• At least 5 years in warehouse or distribution environment.
• Strong knowledge of FSQA, EHS, and related regulations.
• Experience in incident investigations and auditing.
• Ability to train and lead teams and present to all levels.

Responsibilities

• Motivate warehouse and fleet team; mitigate risks and implement contingency plans.
• Train on FSQA, EHS, and security policies; support KPI reporting.
• Conduct risk-based incident investigations (safety, food safety).
• Lead regulatory reporting (OSHA 300, etc.).
• Drive safety culture and employee engagement; support leadership decisions.
• Collaborate with DC and transportation leadership to improve performance.

Skills

Warehouse/Distribution

Regulatory compliance

Risk management

Training delivery

Leadership / people management

Effective communication

Education

Bachelor's Degree

HACCP

PCQI

CSP

SQF

FSSC 22000

ISO 22000 Auditor

CSM

CDS

Tools

MS Office

Job description

Overview

As the Safety, Quality & Compliance (“SQC”) Sr. Specialist, you will lead the application of regulatory compliance in multiple areas, including food safety quality assurance (“FSQA”) and environmental, health and safety (“EHS”). In addition, you will lead the execution of risk management, contingency planning, safety and training at the Chick-fil-A Supply Distribution Center in Lubbock, TX. You will also help lead the warehouse and fleet team dedicated to delivering exceptional customer service for Chick-fil-A® restaurant Operators while ensuring adherence to the highest safety, quality, and compliance standards. In this role, you will support the seamless integration of warehouse and transportation operations. In this role, you will have the opportunity to help drive continued innovation at an operation like no other in the food service industry.

About Chick-fil-A Supply

Chick-fil-A Supply®, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A restaurants. Chick-fil-A Supply® ensures restaurants have the food and products they need through a seamless delivery experience that extends Chick-fil-A's culture of care. For more information, visit cfa-supply.com.

Responsibilities

As the SQC Sr. Specialist, you will be responsible for motivating warehouse and fleet team members, evaluating and mitigating risks, executing contingency plans, training on food safety requirements and other regulatory compliance, and much more to ensure Chick-fil-A Supply complies with all federal, state and local laws and regulations. Regulatory compliance includes but is not limited to: FDA, USDA, DOT, OSHA and EPA. Other responsibilities include but are not limited to: HACCP, material handling equipment (MHE) certifications, stock recovery and sustainability.

In addition, a successful Safety, Quality and Compliance Sr. Specialist will:

• Evaluate and mitigate FSQA, EHS, and security hazards/vulnerabilities.
• Execute of contingency plans dealing with recalls and withdrawals, disasters, etc.
• Train and support team leaders and provide guidance on FSQA, EHS, and security operational policies/practices.
• Perform site level FSQA, EHS, and security monitoring inclusive of KPI management reporting.
• Lead risk-based incident investigations (i.e., workplace safety, food safety, etc.)
• Complete required regulatory and security forms and reporting (e.g., OSHA 300)
• Monitor safety of warehouse and fleet activities and provide advice to leadership on actions and behaviors that support safety as a core value.
• Drive a culture of safety, engagement and positivity that reflects Chick-fil-A values and serves Restaurant Operators.
• Drive innovation in the distribution center and fleet operation.

• Recognize contractor and employee concerns.
• Support employee engagement across all departments of the DC.
• Collaborate with the distribution center and transportation leadership regarding staff performance; identify and drive areas of improvement; and recognize team members’ outstanding performance.
• Support Chick-fil-A vision and strategy.
• Support organizational growth and future distribution center openers by participating in interview events, training/onboarding and providing temporary SQC support, if needed.
• Complete other activities as deemed valuable by the organization

Required Qualifications (Knowledge, Skills, & Abilities)

To be successful in this role, you must:

• Have at least 5 years of experience in warehouse / distribution environment.
• Demonstrate functional knowledge and expertise in distribution:
  • Standards, processes, systems, and contingencies related to food safety, general safety, quality specifications, and all relevant laws and regulations.
  • Compliance and risk performance metrics, measurement, and enforcement.
  • Employee training programs.
• Certifications in one or more: HACCP, PCQI, CSP, SQF, FSSC 22000 or ISO 22000 Auditor, CSM, CDS
• Working knowledge of innovations in supply chain, risk management, contingency planning, and contingency execution.
• Effective computer and presentation skills for leading trainings.
• Understand safety principles and concepts and loss prevention and reduction.
• Have experience in incident and accident investigation.
• Experience and knowledge of auditing and monitoring procedures.
• Be comfortable presenting to and collaborating with all levels of the organization.
• Proficient communicating in English (reading, writing, and speaking) to safely follow verbal instructions, complete documentation and paperwork, and accurately read and interpret company communications.

Preferred Qualifications (Knowledge, Skills, & Abilities)

Ideally, you will have:

• Bachelor’s Degree.
• A keen understanding of warehouse design, layout and flow.
• Have undergone 24 hours of formal safety training within the past five years.
• At least 10 years in warehouse operations supporting food distribution.
• Proficiency in MS Suite (Excel, PowerPoint, Word).
• Experience in safety operations within food distribution or manufacturing environment.
• Extensive knowledge of FDA, DOT, FMCSA, EPA and OSHA regulations.
• A demonstrated ability to perform and adapt in a changing environment.

Required Years of Experience

5

Travel Requirements

10%

Required Level of Education

High School Diploma

Preferred Level of Education

Bachelor's Degree

Required Major/Concentration

N/A

Preferred Major/Concentration

N/A

Relocation Assistance Provided

No