Safety Manager

SourceNow; Conover (NC); On-site; USD 70,000 - 110,000; Full time

Job summary

SourceNow is seeking an experienced Safety Manager to oversee company-wide safety, risk management, and workers’ compensation programs. The role includes managing workers’ compensation claims from initial incident through final resolution and developing a strong safety culture across operations.

The ideal candidate will investigate incidents, coordinate with carriers, providers, and TPAs, and implement return-to-work programs while ensuring OSHA compliance.

Qualifications

• 3+ years of experience in Safety, Risk Management, Workers’ Compensation, or related field.
• Experience personally managing workers’ compensation claims from initial incident through resolution.
• Knowledge of OSHA regulations and workplace safety requirements.
• Strong organizational and communication skills.

Responsibilities

• Manage entire workers’ compensation claims process from start to finish.
• Serve as primary contact for employees, managers, carriers, TPAs, medical providers, and other stakeholders.
• Investigate workplace incidents and document root causes.
• Monitor claims activity, reserves, and status.
• Coordinate with insurance partners on complex or high-cost claims.
• Develop and deliver safety training and monitor OSHA compliance.
• Track safety metrics and implement corrective actions.

Skills

Safety management

Claims management

OSHA compliance

Communication skills

Analytical skills

Tools

MS Office

Claims tracking systems

Job description

Reports To: Director of People & Culture / Leadership

Employment Type: Full-Time

Position Summary

We are seeking an experienced Safety Manager to oversee company-wide safety, risk management, and workers’ compensation programs. This position will be responsible for developing and maintaining a strong safety culture while managing workers’ compensation claims from initial incident through final resolution.

The ideal candidate will have hands-on experience investigating workplace incidents, managing workers’ compensation claims, coordinating with insurance carriers and medical providers, facilitating return-to-work programs, and ensuring compliance with applicable federal and state safety regulations. Experience within a staffing, light industrial, manufacturing, construction, or similar high-risk environment is strongly preferred.

Key Responsibilities

• Manage the entire workers’ compensation claims process from beginning to end, including initial reporting, investigation, claim filing, medical management, follow-up, return-to-work, and claim closure.
• Serve as the primary point of contact for employees, managers, insurance carriers, third-party administrators, medical providers, and other stakeholders throughout the claims process.
• Investigate workplace injuries and illnesses to determine contributing factors and ensure timely and accurate documentation.
• Review incident reports, medical documentation, claim activity, reserves, and claim status.
• Monitor open claims and proactively follow up to move claims toward resolution.
• Coordinate with claims adjusters and insurance partners regarding disputed, complex, or high-cost claims.
• Assist with determining compensability and escalating claims when appropriate.
• Coordinate modified duty and return-to-work programs in partnership with employees, managers, and medical providers.
• Track claims, costs, lost time, restrictions, and other workers’ compensation metrics.
• Identify trends and implement corrective actions to reduce workplace injuries and workers’ compensation costs.
• Maintain accurate and confidential workers’ compensation records.

Safety & Risk Management

• Develop, implement, and maintain company-wide safety policies, procedures, and programs.
• Conduct workplace safety inspections, audits, and risk assessments.
• Investigate accidents, injuries, near misses, and safety concerns and develop corrective action plans.
• Identify workplace hazards and recommend practical solutions to reduce risk.
• Develop and deliver safety training for employees, managers, and field personnel.
• Maintain OSHA compliance and ensure required records, postings, training, and reporting are completed accurately and timely.
• Monitor regulatory changes and update safety programs as needed.
• Partner with operations and management to ensure safety expectations are consistently followed.
• Develop safety metrics and reporting to identify trends and areas requiring improvement.

Staffing & Field Safety

• Work closely with branch managers, recruiters, account managers, and field employees to ensure safety requirements are met.
• Assist with client-specific safety requirements and ensure employees are properly trained before placement when applicable.
• Review jobsite hazards and client safety expectations for industrial and field placements.
• Develop safety procedures and training specific to high-risk assignments.
• Conduct periodic follow-ups with employees and clients regarding safety concerns and workplace incidents.

Insurance & Risk

• Partner with insurance brokers, carriers, and third-party administrators on workers’ compensation and other insurance-related matters.
• Assist with insurance renewals, loss runs, claims reviews, audits, and risk assessments.
• Review claims history and identify opportunities to reduce exposure and insurance costs.
• Maintain required Certificates of Insurance and related documentation, as applicable.
• Assist leadership with reporting and analysis related to safety, claims, and risk management.

Required Qualifications

• 3+ years of experience in Safety, Risk Management, Workers’ Compensation, or a related field.
• Demonstrated experience personally managing workers’ compensation claims from initial incident through resolution/closure.
• Strong understanding of workers’ compensation processes, claims management, and return-to-work programs.
• Experience conducting workplace incident investigations and root-cause analysis.
• Knowledge of OSHA regulations and workplace safety requirements.
• Strong organizational skills with the ability to manage multiple active claims and priorities.
• Excellent written and verbal communication skills.
• Ability to maintain confidentiality when handling sensitive employee and medical information.
• Strong analytical and problem-solving skills.
• Proficiency with Microsoft Office and claims/safety tracking systems.

Preferred Qualifications

• Experience in industrial staffing, light industrial, manufacturing, construction, logistics, or another high-risk environment.
• Experience managing workers’ compensation claims across multiple states.
• Experience working directly with workers’ compensation insurance carriers, TPAs, and claims adjusters.
• OSHA certification or other recognized safety certification.
• Experience with OSHA recordkeeping and reporting.
• Experience developing and delivering safety training programs.
• Experience with Certificates of Insurance (COIs), endorsements, and insurance requirements.

Key Performance Indicators

Success in this role will be measured by:

• Timely reporting and management of workers’ compensation claims.
• Reduction in claim costs, lost-time incidents, and claim duration.
• Timely completion of incident investigations and corrective actions.
• OSHA and regulatory compliance.
• Completion and effectiveness of safety training.
• Reduction in workplace incidents and repeat safety issues.
• Successful return-to-work and modified-duty outcomes.
• Accurate claims, safety, and compliance documentation.