Safety-Driven Ops Supervisor - Sortation & Team Lead

Federal Express Corporation; Maple Grove (MN); On-site; USD 38,000 - 58,000; Full time

Job summary

FedEx Corporation is hiring an Operations Supervisor to lead a team in a high-volume facility. You will supervise package handlers, ensure safe sortation, train staff, and drive performance improvements while maintaining compliance with FedEx policies and regulatory requirements.

You will mentor junior supervisors, lead daily briefings, and partner with linehaul and warehouse teams to optimize procedures and costs. Strong leadership and communication are essential.

Qualifications

• High school diploma or GED required; Bachelor's degree preferred.
• Certification program or Associate's Degree in related area or 2+ years of college toward a degree can substitute experience.
• Bachelor's Degree (preferred).
• Six (6) months experience in package handling, fast-paced environments, or supervisory roles.

Responsibilities

• Champion FedEx Safety Above All Culture and support related initiatives.
• Hire, coach, train, recognize, and evaluate staff performance.
• Plan, organize, staff, direct and control day-to-day operations.
• Assign and manage staff to ensure safe and efficient sortation of packages.
• Analyze performance and drive improvements in key metrics.
• Lead daily meetings and communicate operational updates and goals.
• Develop and administer employee relations and safety programs.
• Address customer service issues and train new employees on policies and safety.
• Mentor and develop junior Operations Supervisors and adapt to change.

Skills

Inspire and motivate a team

Lead a team effectively

Business judgment

Verbal and written communication

Read and interpret data

Mentor and coach others

Public speaking to groups

Staff planning and scheduling

Problem solving

Education

High school diploma or GED

Bachelor's degree preferred

Associate's degree or related certification / 2+ years of college

Tools

Microsoft Office

Web-based applications

Job description

FedEx Corporation is hiring an Operations Supervisor to lead a team in a high-volume facility. You will supervise package handlers, ensure safe sortation, train staff, and drive performance improvements while maintaining compliance with FedEx policies and regulatory requirements.

You will mentor junior supervisors, lead daily briefings, and partner with linehaul and warehouse teams to optimize procedures and costs. Strong leadership and communication are essential.