Safety-Centric Bus Operator | Customer-First Transit Driver

RATP Dev USA; Durham, Northern (NC, KY); Hybrid; USD 25,000 - 36,000; Full time

Job summary

RATP Dev USA – Go-Durham is hiring Bus Operators to transport passengers safely and courteously along predefined routes in Durham, NC. You will work with dispatch to optimize stops and ensure compliance with safety standards.

This role emphasizes safety, accessibility assistance, and reliable customer service for a diverse ridership. A valid driver’s license and clean record are essential; training and ongoing safety programs support your growth with Go-Durham.

Responsibilities

• Transports Passengers safely and courteously according to routes.
• Comply with federal, state, and local laws about the operation of buses, traffic, and safety.
• Ensures the highest quality of service is delivered to our customers.
• Assists customers in a safe, friendly, courteous, and helpful manner. This includes helping customers with disabilities, on and off the wheelchair lift. As requested by the customer, the Bus Operator will assist with safety restraints.
• Promotes safety awareness and follows safety procedures to reduce or eliminate accidents.
• Comply with all company safety rules and operates assigned vehicles to meet customer standards.
• Must be able to operate all equipment safely, efficiently, and adequately, including lift, radio, emergency equipment, hatches, and rear engine compartment door.
• Performs pre-trip inspection and completes bus and equipment are in safe, proper working condition.
• Coordinates detour, accident, and incident information to radio dispatch, and responds to given.
• Makes effective independent decisions and manages conflicts based on safety, experience, training, and policies.
• Reports and properly follow up on all accidents or unusual incidents in, on, or near RATP Dev/GoDurham vehicles

Job description

RATP Dev USA – Go-Durham is hiring Bus Operators to transport passengers safely and courteously along predefined routes in Durham, NC. You will work with dispatch to optimize stops and ensure compliance with safety standards.

This role emphasizes safety, accessibility assistance, and reliable customer service for a diverse ridership. A valid driver’s license and clean record are essential; training and ongoing safety programs support your growth with Go-Durham.