Safety and Operations Manager

Transdev; Carson City (NV); On-site; USD 80,000 - 89,000; Full time

Benefits offered by this job

Vacation

Sick days

Holidays

401(k) plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Long-term disability

Job summary

Transdev is hiring an Operations and Safety Manager in Carson City, NV. The role supports the General Manager with daily operations, safety oversight, HR, and training programs, while prioritizing safety and customer service.

The ideal candidate has paratransit operations and transit supervisory experience, strong regulatory knowledge, and proficiency in Microsoft Office; flexible scheduling is required.

Qualifications

• Three years’ experience in paratransit operations preferred.
• Three years of transit supervisory experience.
• Knowledge of regulatory requirements (FTA, DOT, ADA, DOJ Title VI, State DOT).
• Computer literate with Microsoft Office.
• Ability to prioritize tasks and manage time effectively.
• Ability to interact with employees at all levels (drivers, customers, management, unions).
• Willingness to work extended hours, including weekends/holidays.
• Regular attendance and punctuality.

Responsibilities

• Assist the General Manager in day-to-day operational oversight.
• Oversee safety, HR, and finance functions at location.
• Administer driver hiring, applications, and background checks.
• Involve in hiring, development, and disciplining staff.
• Focus on safety, accidents, and customer complaint resolution.
• Provide reports and safety trend analyses; develop cost-saving recommendations.
• Supervise location staff; enforce company policies.
• Monitor on-time performance, missed runs, and safety data; generate reports.
• Train location trainers; develop training content and re-certification.

Skills

Paratransit operations

Transit supervisory

Regulatory knowledge

Microsoft Office

Task prioritization

Communication with all levels

Attendance & punctuality

DOT drug testing compliance

Tools

Microsoft Office

Job description

About the Position

Job Category: Management

Job Type: Full Time

Become a part of our Transdev team as an Operations and Safety Manager in Carson City, NV. This position assists the General Manager in supervising daily operations. In addition, the Operations Manager monitors employee performance, oversees the safety and training department, identifies safety issues, and addresses operational needs. We hire individuals who make safety and customer service their top priorities. We are looking for you if you have the drive, confidence, and determination to succeed!

Transdev is proud to offer:

• Competitive compensation package of minimum $80,000 – maximum $89,000

Benefits include:

• Vacation: minimum of two (2) weeks


• Sick days: 5 days


• Holidays: 12 days; 8 standard and 4 floating


• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.

Benefits may vary depending on location policy. The above represents the standard Corporate Policy.

Key Responsibilities:

• Assists the General Manager in the day-to-day operational oversight of location operations, including Safety, Human Resources, and Finance


• Administers the driver hiring and compliance process (e.g., interviewing and driver selection, collecting applications, criminal background checks)


• Have direct involvement in hiring, developing, and disciplining drivers and staff.


• Focus on safety, accidents, and customer complaint resolution.


• Provides various reports and analyses, including safety trends. Develops cost-saving recommendations. Performs other duties and projects assigned.


• Assumes first-line supervision of location employees. Ensures company policies and procedures are followed.


• Monitors and evaluates Operations activities. Includes: vehicle on-time statistics, missed runs, customer complaint data, accident data, road call data, and other operations-related functions


• Provides direction and guidance to location trainers. Develop and monitor the contents of classroom training to ensure compliance. Teach classes as required. Schedule and conduct re-certification and retraining.


• Provide assistance and training to drivers and attendants on passenger management and other safety-related issues.


• Performs all other duties as assigned and may assist with other areas based on location needs

Operations/Safety Manager requirements:

• Three years’ experience in paratransit operations is preferred


• Three years of transit supervisory experience


• Knowledge of regulatory requirements to assure compliance with applicable Federal, State, and local laws for operating demand response transportation services (FTA, DOT, ADA, Drug & Alcohol, DOJ Title VI, and State DOT regulation)


• Computer literate with working knowledge of Microsoft Office.


• The ability to prioritize tasks effectively and manage time effectively.


• The ability to appropriately interact with employees of all levels, including drivers, customers, senior management, client representatives, union officials, and the general public.


• Work extended hours, including weekends and holidays, when needed


• Demonstrate regular and consistent attendance and punctuality


• Subject to DOT drug testing. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact [e-mail]

Transdev maintains a drug-free workplace. Applicants must:

• Successfully pass a pre-employment drug screen.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodation for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact [e-mail]

Drug-free workplace:

Transdev maintains a drug-free workplace. Applicants must:

• Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).


• Successfully pass a pre-employment drug screen.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

California applicants: Please Click Here for CA Employee Privacy Policy.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants: Please Click Here for CA Employee Privacy Policy.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video.