Safety Analytics Manager: Abuse Countermeasures

Discord Inc.; San Francisco (CA); On-site; USD 220,000 - 275,000; Full time

Benefits offered by this job

Equity

Benefits

Job summary

Discord is seeking an Analytics Manager to lead the SCAR team focused on scaled abuse countermeasures and research. You will mentor analysts, researchers, and engineers to identify abuse vectors, analyze adversarial patterns, and develop automated responses.

You’ll shape a roadmap that prioritizes high-impact operations and work with cross-functional partners to bake safety into product decisions. Your role requires strong data skills, experience in Trust & Safety, and a passion for gaming

Qualifications

• 2+ years of people management experience leading technical teams.
• 4+ years in a Trust & Safety domain such as fraud, spam, or high-volume threats.
• Fluency in SQL and/or Python for data investigation and pattern analysis.
• Strong analytical problem-solving skills with measurement and experimentation.
• Experience driving automation adoption in operations or incident response.
• Excellent communication and cross-functional collaboration with senior leadership.

Responsibilities

• Lead and mentor a team of data analysts, scientists, and researchers investigating active threats.
• Define a strategic roadmap to disrupt high-impact abuse operations through research and live experiments.
• Collaborate with the safety ML team to improve models via threat signal analysis for automated countermeasures.
• Partner with Product, Engineering, Data Science, Policy, Legal, and Revenue to influence safety-by-design decisions.
• Influence infrastructure efforts like automated rule engines, ML models, or agent moderation tools.

Skills

People management

Trust & Safety

SQL

Python

Data analysis

Automation

Communication

Job description

Discord is seeking an Analytics Manager to lead the SCAR team focused on scaled abuse countermeasures and research. You will mentor analysts, researchers, and engineers to identify abuse vectors, analyze adversarial patterns, and develop automated responses.

You’ll shape a roadmap that prioritizes high-impact operations and work with cross-functional partners to bake safety into product decisions. Your role requires strong data skills, experience in Trust & Safety, and a passion for gaming