Safe House Mgr

Mychangepoint; Arizona; Hybrid; USD 52,000 - 78,000; Full time

Job summary

Mychangepoint seeks an experienced SAFE House Manager to coordinate services for DV residents and oversee programming and staff. This role requires safeguarding confidentiality, coordinating with clinical teams, and ensuring timely documentation.

You will provide direct support, arrange interventions, and foster community referrals while participating in quality improvement and on-call rotations. The position emphasizes teamwork, safety, and strong organizational skills to maintain a secure,

Qualifications

• Fluent in English, both verbal and written.
• Excellent organizational and problem-solving abilities.
• Able to work with at-risk residents and maintain confidentiality.

Responsibilities

• Coordinate and monitor resident care with clinical team and site personnel.
• Supervise assigned staff and participate in quality management activities.
• Provide immediate intervention services and transportation as needed.
• Maintain documentation and perform comprehensive case management assessments.
• Develop community referrals and maintain professional relationships.
• Participate in on-call rotation and state coalitions.

Skills

Fluent English

Analytical skills

Problem-solving

Education

High School diploma

Tools

Arizona Driver's License

Job description

Special Populations

SMI, Children/Adolescent, Substance Abuse, DD

Position Summary

The SAFE House Manager is responsible for coordinating and providing services to the DV residents.This position also over sees the programing and staff.

Duties and Responsibilities

• Adhere to personnel policies and comply with agency requirements for ethical and professional behavior.
• Coordinate and monitor patient care with clinical team and site personnel.
• Protects patient confidentiality and personal rights.
• Provides and arranges for immediate intervention services (i.e., PHF, psychiatrist, medications, etc.).
• Provides patient transportation as needed.
• Provides individual support and advocacy to residents.
• Conducts comprehensive case management assessment of resident's needs.
• Develops and maintains professional relationships and referrals with community agencies, social services, schools, police, hospitals, courts, state agencies, etc.
• Completes and submits all required paperwork in a timely manner.
• Supervises assigned staff.
• This position requires positive and active support of the company, the customer and the co-worker.
• Must participate in quality management and quality improvement activities.
• Must participate as a member of the clinical team as identified.
• Promotes quality and safety to help maintain a safe and pleasant work environment, follows safety regulations, and actively contributes towards a safe workplace.
• Performs other duties as assigned by the CFO or CEO
• This position may participate in an on-call rotation covering the DV house and group home.
• Participate in state and local DV coalitions.

Primary Contacts

• Frequent interaction with residents and potential supports
• Frequent interaction with community and state agencies (i.e., social services, schools, police, hospitals, courts, Department of Economic Security/Rehabilitation Services Administration, etc.).
• Collaboration, as appropriate, with other community resources/referral agencies.

Position Requisites

Qualifications and Experience

• High School degree with experience helping victims of domestic violence
• Current Arizona Driver's License.
• CPR and First Aid certification.
• Knowledge and ability to define the needs of the resident served.
• Comply with a Drug Free workplace.

For Those Working With SMI:

• Knowledge of symptoms related to qualifying diagnosis.
• Ability to identify and communicate signs of regression and
• deterioration.
• Knowledge of interventions to foster self care and ADL skill development.

For Those Working with Children/Adolescent:

• Knowledge and training in development stages and interface ofdevelopment with childhood disorders.
• Knowledge of Behavior Management and ability to developage-appropriate interventions.
• Able to communicate at an age-appropriate level.

For Those Working with Substance Abuse:

• Ability to identify signs and symptoms of Substance Abuse and Chemical Dependency.
• Knowledge of range of treatment for dependence includingrelapse, prevention, strategies and self-help groups.
• Able to provide a diagnostic impression per DSM IV criteria forSubstance Abuse and Chemical Dependency.
• Knowledge of history of substance dependence and of the biopsychosocial influences and effects of dependencies.

For Those Working With DD:

• Knowledge of symptoms related to qualifying diagnosis.
• Ability to identify and communicate signs of regression anddeterioration.
• Knowledge of Article 9 (customer rights) of State requirements.
• Knowledge of Customer Intervention Techniques relative to self care and ADL skills.

Skills/Abilities

• Fluent in English both verbally and in writing.
• Literate.
• Able to effectively employ analytical and problem-solving skills.
• Knowledge of behavioral management technique interventions.

Preferred:

• Knowledge of resources available in this community.
• Ability to meet deadlines for project completion.
• Ability to organize, supervise, and schedule work to maintain efficient workflow.
• Ability to work forty (40) hours per week.

WORKING CONDITIONS:

Physical Requirements

• Able to sit for extended periods of time, less frequently, mobile,lifting and reaching.
• Able to communicate in an acceptable manner.
• Able to understand and complete documents.

Emotional Capabilities

• Able to work with customers who are emotionally distressed, in crisis.
• Able to work with customers who have been abused or perpetratedabuse.
• Able to work with customers who abuse substances.

Equipment Operation

• Able to operate general office equipment.
• Able to operate company vehicle.

Environmental Conditions

• Air conditioned and/or heated office setting or customer=s home.

Accommodations(s)

• Will accommodate as appropriate and reasonable.

Confidentiality Level

I understand that State and Federal Laws strictly prohibit unauthorized access, use, modification, disclosure, or destruction of confidential, sensitive or protected health information.Penalties for violation may include CCC disciplinary action, including termination of employment, and/or criminal or civil action.

I certify that I have read and understand my job description and the above Employee Confidentiality Statement

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Out of Home Manager Date

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