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ChangePoint Integrated Health seeks a Lead Residential Technician to supervise and train staff providing care in Hospital/Crisis Stabilization Unit/Group Home settings. You will promote proper record keeping, coordinate transportation, and lead a team in a therapeutic environment to support client growth.
The role requires CPI, CPR & First Aid certifications, one year of behavioral health experience, and an Arizona driver’s license.
This position is supervised bythe Unit Coordinator, Social Services Director or designee. This position mayrequire periodic participation in peer review activities.
This position will beresponsible to train and supervise Residential Technicians providing care andtreatment to Hospital /Crisis Stabilization Unit/Group Home patients. Works with the Director of Nurses and Administrativestaff to promote and ensure compliance and proper record keeping Provideactivities as assigned based on specific site and population served(Hospital/Crisis Stabilization Unit/Group Home) assisting with daily living skillsand care working towards independence. Lead Residential Tech is expected tocooperate as a team member in the provision of a therapeutic environment thatencourages each client's emotional growth.The Lead Residential Tech is required to actively participate with theclient in a positive manner. This position will be expected to maintain anacceptable level productivity as measured by billable hours. Implements policyon infection control, kitchen usage and housekeeping. Advocates for clients, obtain entitlements,and coordinate transportation between ChangePoint and other serviceproviders. Report any unusual behavioror medical issues to the supervisor and or nurse.
1. Providetraining and supervision to all Residential Technician staff to ensure thatthey proficiently perform the following duties:
Administer, with assistance, restraints andseclusion of patients when needed.
Record/report any unusual incidents.
Assign tasks to personnel in order to completeshift activities.
Provide direct care to patients.
Participate in quality management and qualityimprovement activities.
2. Responsiblefor making sure that all training documents are complete for the employeessupervised by this position, as required, at new hire and annually. These records shall be given to the HospitalAdministrator or Designee and the Human Resource Department, as directed.
3. Investigatescomplaints and reports findings of the investigation to the HospitalAdministrator or Designee.
4. Serveson committees as required.
5. Ensuresthat staff maintains compliance with standards, policies and procedures andregulatory agency requirements.
6. Participatesin reporting as it pertains to Seclusion and Restraint and IRs.
7. Evaluatesand analyzes incident reports and takes appropriate action.
8. Constantlyevaluates attitudes, morale, interpersonal relationships and promotes waysimprove in these areas, making recommendations to the Hospital Administrator orDesignee.
9. Promotesteamwork with medical officers, other departments, and the community.
10. Actsas a role model for staff and contributes to orientation, continuing staffdevelopment and training.
11. Mustparticipate in quality management and quality improvement activities.
12. Promotesquality and safety to help maintain a safe and pleasant work environment,follows safety regulations, infection control guidelines, and activelycontributes towards a safe workplace.
13. Isresponsible for reporting workplace injuries to HR according to procedureguidelines.
14. Thisposition requires positive and active support of the company, the customer andthe co-worker.
15. Responsiblefor weekly and monthly reporting of Residential Technician progress, concernsand statistics to the Unit Coordinator, Social Service Director, HospitalAdministrator or Designee.
16. Performother duties as assigned by the Hospital Leadership team and Outpatient ProgramDirector or his/her designee.
Ongoing interaction with all nursing, medicalpersonnel.
Constant interaction with ChangePoint IntegratedHealth personnel and customers.
Frequent interaction with referral sources andfamily members.
Occasional contact with outside provider serviceagencies.
Required:
AssociatesDegree in any field; or High School Diploma; or General Education EquivalencyCertificate.
One-yearBehavioral Health experience.
Current ArizonaDriver's License.
Must be at least21 years of age.
Comply with aDrug Free workplace.
Knowledge andability to define the needs of the client served.
CPIcertification
CPR & FirstAid certification
1.Knowledge of symptoms related to qualifying diagnosis.
2.Ability to identify and communicate signs of regression anddeterioration.
3. Knowledge of interventions to fosterself-care and ADL skill development.
1. Knowledge of symptoms related to qualifyingdiagnosis.
2. Ability to identify and communicate signs ofregression and deterioration.
3. Knowledge of Client Intervention Techniquesrelative to self-care and ADL skill development.
1. Able to identify signs and symptoms ofSubstance Abuse and Chemical Dependency.
2. Knowledge of rangeof treatment for dependence including relapse, prevention, strategies and self-helpgroups.
-Able to perform physical functions of the job with orwithout reasonable accommodation as necessary.
-Able tocommunicate using auditory, visual, written tools or use other service aidesfor the completion of the work.
-Able to visually see a computer screen and variouskinds of written documents or use other service aides for completion of thework.
-Ability to occasionally assist in behaviormanagement techniques, to physically restrain, seclude and apply restraints toaggressive customers in the Hospital and Crisis Stabilization Unit.
-Negative TB skin test.
-Able to work with customers who are emotionallydistressed, in crisis.
-Able to work with customers who are SMI.
-Able to work with customers who have been abused orperpetrated abuse.
-Able to work with customers who abuse substances.
-Able to operate general office equipment.
-Able to operate Company vehicles.
-Ability to use kitchen appliances in a safe manner.
-Able to operate basic outdoor tools and yardequipment.
-Cooled and/or heated office setting or customer'shome.
-Will accommodate as appropriate and reasonable.
Iunderstand that State and Federal Laws strictly prohibit unauthorized access,use, modification, disclosure, or destruction of confidential, sensitive orprotected health information. Penaltiesfor violation may include disciplinary action, including termination ofemployment, and/or criminal or civil action.