Saddle Shop Store Lead: Customer Experience & Merchandising

King Ranch Ag; Fort Worth (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

King Ranch Saddle Shop in Fort Worth, TX is seeking a Retail Store Assistant Manager to help lead staff, manage inventory, and deliver excellent customer service in a busy on-site store.

You will coordinate daily operations, supervise scheduling, handle shipments, and train new team members while ensuring targets are met and the store remains visually appealing.

Join our team to drive sales, maintain store standards, and support a culture rooted in King Ranch values of service and excellence.

Qualifications

• Excellent communication and management capabilities.
• A good sense of details and visual appeal to arrange merchandise.
• Excellent observation and analytical abilities.
• Ability to lead staff and foster teamwork.
• Strong presence of mind and quick decision-making.
• Ability to handle stress in a retail environment.
• Proven troubleshooting capabilities.
• High school diploma and retail experience of 3+ years.

Responsibilities

• Respond to customer queries and assist with purchases.
• Coordinate, monitor, and report on daily operations to the Retail Store Manager.
• Ensure store looks attractive by arranging merchandise with visual appeal.
• Supervise staff and manage work schedules.
• Handle pulling, packing, shipments, and back-ordered products.
• Open and close the store, cash register, and checkout counter.
• Train new staff and manage schedules.
• Aim to meet daily sales targets and maintain stock levels.
• Ensure replenishment of merchandise and prevent stockouts.
• Check and record financial transactions.
• Address customer complaints and collect feedback for improvements.
• Uphold store policies and procedures.

Skills

Communication

Management

Detail orientation

Leadership

Observant

Stress management

Troubleshooting

Retail experience

Education

High school diploma

Job description

King Ranch Saddle Shop in Fort Worth, TX is seeking a Retail Store Assistant Manager to help lead staff, manage inventory, and deliver excellent customer service in a busy on-site store.

You will coordinate daily operations, supervise scheduling, handle shipments, and train new team members while ensuring targets are met and the store remains visually appealing.

Join our team to drive sales, maintain store standards, and support a culture rooted in King Ranch values of service and excellence.