SaaS Product Manager — Rail Logistics & Compliance

Alliance of Professionals & Consultants, Inc. (APC)

Cary (NC)

On-site

USD 135,000 - 160,000

Full time

14 days+

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Job summary

Alliance of Professionals & Consultants, Inc. (APC) seeks a Product Manager to drive SaaS product development from strategy through launch.

You will bridge market needs with technical feasibility and business goals to deliver customer value while guiding cross-functional teams in a Raleigh-onsite setting. The role requires a minimum of 5 years in product management or related fields, a business degree or equivalent experience, and strong familiarity with AAR and CRB regulatory frameworks to

Qualifications

Minimum of 5 years of relevant work experience in product management, consulting, market research, logistics, or a related field.
Bachelor's degree in business administration or a related field, or equivalent related work experience.
AAR Regulatory Expertise: Deep knowledge of AAR Field and Office Manuals, including a proven ability to translate complex Job Codes, Why Made Codes, and Condition Codes into software business logic.
CRB Matrix Mastery: Comprehensive understanding of Car Repair Billing (CRB) systems, price matrices, and automated validation rules used to prevent billing errors and compliance rejections.
Lifecycle Agility: Experience managing product lifecycles aligned with strict, recurring compliance timelines, specifically AAR's quarterly rule and pricing updates.
Data Exchange Formats: Familiarity with the AAR CRB Data Exchange format, including 500-byte flat files or modern electronic equivalents, and the mechanics of transmitting billing data.
Dispute & Audit Workflows: Functional understanding of rail industry exception-handling and dispute-resolution workflows, such as Counterbilling Authorities (CBAs) and repair-history auditing.
Technical knowledge of software development and related technologies.
Strong quantitative and qualitative analysis skills, with the ability to use data to inform product decisions.
Passion for understanding customer problems and enthusiasm for crafting exceptional user experiences.
Big Bonus Points If You Have: Agile/Scrum experience and/or certification.
Experience with Design Thinking tools and methods

Responsibilities

Product Strategy & Vision: Define and communicate a compelling product vision and strategy based on market trends, competitor moves, customer feedback, and business priorities. Develop a deep understanding of target customers and the freight rail ecosystem.
Roadmap Planning: Create, maintain, and prioritize the product roadmap, balancing short-term goals and long-term strategy. Collaborate with stakeholders to ensure alignment across the organization.
Customer-Centric Innovation: Gather and synthesize feedback from customers through interviews, observational studies, and prototyping.
Go-to-Market & Launch: Develop positioning, pricing, and messaging to drive adoption and growth while meeting financial objectives.
Market Research & Competitive Analysis: Monitor the competitive landscape and emerging technologies to ensure our products remain innovative and competitive.