SaaS Client Success & Renewals Specialist

RXinsider LTD.; Denver (CO); Hybrid; USD 63,000 - 106,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) Savings and Investment Plan

Paid time off

Job summary

Oracle Health is seeking a Client Success Specialist (CSS) in Denver, CO to maximize recurring SaaS revenue by driving renewals, expanding opportunities, and ensuring high client satisfaction. You will own renewal cycles, build trusted relationships, and proactively address challenges to reduce churn and increase wallet share.

The role requires 3–7 years in client-facing sales or account management, ideally in Healthcare or SaaS, with strong communication and problem-solving skills.

Qualifications

• 3–7 years of client-facing sales, inside sales, renewal sales, or account management experience, ideally in Healthcare or SaaS.
• Strong relationship-building skills with a growth mindset.
• Proven track record of meeting or exceeding renewal and sales targets.
• Highly adaptable and comfortable with change; able to maintain focus and positivity in dynamic environments.
• Exceptional problem-solving skills with a bias for action and ownership.

Responsibilities

• Own renewals: Proactively manage renewal cycles, ensuring contracts are quoted well in advance and renewed on time.
• Protect revenue & linearity: Anticipate and remove roadblocks that could delay renewals, ensuring consistency.
• Drive growth: Identify and pursue opportunities that align with client goals and Oracle Health’s growth strategy.
• Forecast with accuracy: Maintain reliable renewal and expansion forecasts for planning.
• Build trusted relationships: Develop partnerships with client stakeholders and advocate for their success.
• Collaborate across teams: Coordinate with internal teams to ensure smooth service and clear communication.

Skills

Client success

Renewals

SaaS sales

Account management

Healthcare industry

Job description

Oracle Health is seeking a Client Success Specialist (CSS) in Denver, CO to maximize recurring SaaS revenue by driving renewals, expanding opportunities, and ensuring high client satisfaction. You will own renewal cycles, build trusted relationships, and proactively address challenges to reduce churn and increase wallet share.

The role requires 3–7 years in client-facing sales or account management, ideally in Healthcare or SaaS, with strong communication and problem-solving skills.