SaaS Client Success Intern — Real Impact

Wayne State University; Edmond (OK); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Hands-on experience in Client Success

Opportunity for full-time employment based on performance

Job summary

Wayne State University is looking for a Client Success Intern in Oklahoma to enhance client satisfaction by understanding their needs and supporting them with their use of the product. You will work with various teams to resolve issues and onboard new clients, thus gaining valuable experience in Client Success and SaaS operations.

This role offers the chance to work with real clients and navigate business situations, which could lead to full-time employment based on your performance.

Qualifications

• Strong communication and interpersonal skills are essential.
• Attention to detail and a problem-solving mindset are required.
• Interest in working with clients and technology is advantageous.

Responsibilities

• Support clients by understanding their needs and use cases.
• Assist in managing client requests and follow-ups.
• Work closely with teams to resolve client issues.

Skills

Strong communication and interpersonal skills

Problem-solving mindset

Interest in technology

Organizational skills

Education

Background in Business, IT, or related fields

Tools

Ticketing systems (e.g., Freshdesk)

Job description

Wayne State University is looking for a Client Success Intern in Oklahoma to enhance client satisfaction by understanding their needs and supporting them with their use of the product. You will work with various teams to resolve issues and onboard new clients, thus gaining valuable experience in Client Success and SaaS operations.

This role offers the chance to work with real clients and navigate business situations, which could lead to full-time employment based on your performance.