SaaS Access & Systems Analyst

Northwestern University; Evanston (IL); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Tuition benefits

Flexible work arrangements

Job summary

Northwestern University in Evanston, IL seeks a Systems Analyst focused on license, user access, and platform management for SaaS platforms. You will document requirements, analyze processes, develop test plans, assist with process improvements, and address production issues.

The role collaborates with senior staff, partners with users and technical teams, and produces configuration documentation and training materials for successful rollouts.

Qualifications

• Bachelor's degree or higher in a related field or equivalent experience.
• At least 2 years of functional/business/system analysis or relevant experience.

Responsibilities

• Document functional requirements and analyze processes for software solutions.
• Develop and execute test plans; assist with business process improvements.
• Manage license, user access, and platform configurations for SaaS systems.
• Collaborate with senior staff and cross-functional teams to ensure timely delivery.
• Draft and maintain system configuration and rollout communications.

Skills

Functional analysis

SAML integrations

SSO configuration

SaaS access troubleshooting

Education

Bachelor's degree

Tools

SAML/SSO tools

Job description

Northwestern University in Evanston, IL seeks a Systems Analyst focused on license, user access, and platform management for SaaS platforms. You will document requirements, analyze processes, develop test plans, assist with process improvements, and address production issues.

The role collaborates with senior staff, partners with users and technical teams, and produces configuration documentation and training materials for successful rollouts.