S.O.A.R. PEER MENTOR

City Colleges of Chicago; Chicago (IL); On-site; USD 19,320 - 27,517; Part time

Benefits offered by this job

Health and welfare benefits

Tuition reimbursement

Generous vacation and sick days

Job summary

City Colleges of Chicago is looking for a S.O.A.R. Peer Mentor to support new and returning students by sharing experiences and assisting with their transition into college. Responsibilities include providing quality customer service, answering inquiries about admissions, and participating in college recruitment activities.

The role requires excellent communication and interpersonal skills, a High School Diploma, and active enrollment at Harold Washington College. The position offers a salary of $17.00 per hour and various employee benefits.

Qualifications

• Must be 16 years or older with work permit consent.
• Must have a minimum cumulative GPA of 2.0.
• Must not be current employees of City Colleges of Chicago.

Responsibilities

• Act as student representative to prospective and current students.
• Provide quality customer service to CPS mentees.
• Answer student inquiries about admissions and student life.
• Participate in on-campus recruiting activities.

Skills

Excellent oral communication skills

Excellent customer service skills

Good interpersonal skills

Self-motivated

Education

High School Diploma

Current student at Harold Washington College

Job description

S.O.A.R. Peer Mentor

The City Colleges of Chicago (CCC) is the largest community college system in Illinois, comprising seven colleges and five satellite sites. Harold Washington College is a student-centered institution that empowers all members of its community through accessible and affordable academic advancement, career development and personal enrichment.

We are seeking CPS alumni to serve as S.O.A.R. Peer Mentor, a role that involves speaking one-on-one and in group settings to new and returning students about the Harold Washington College experience, sharing personal experiences and helping students transition more comfortably and successfully into college.

Duties and Responsibilities

• Act as the CCC student representative to prospective students, current students, faculty, staff, and the public under the direction of the program supervisor and Peer Coaches.
• Provide quality customer service to prospective, current and continuing Chicago Public School (CPS) mentees through outreach, mentoring interaction, campus events, and other engagement opportunities.
• Answer questions that students may have about student life at City Colleges of Chicago.
• Provide information about admissions, class registration, withdrawal and other academic transactions.
• Provide information to students about student resources and extracurricular activities.
• Participate in on-campus college recruiting activities.
• Copy materials used for recruiting activities, admissions, registration and orientation.
• Set a positive/supportive introduction to the college for new and returning students.
• Attend training sessions and meetings as required.
• Adhere to the City Colleges of Chicago Customer Service Excellence Standards.

Minimum Qualifications

• High School Diploma required from a Chicago Public Schools network high school.
• Knowledge of City Colleges of Chicago.
• Excellent oral communication skills.
• Excellent customer service skills.
• Commit to satisfying internal and external customers.
• Promote a positive role model and favorable public image as City Colleges of Chicago representative.
• Good interpersonal skills with a positive attitude and demonstrably self-motivated.

Eligibility Requirements

• Applicants must be 16 years or older, have work permit consent, and be eligible to work in the United States.
• Applicants must be actively attending Harold Washington College and remain an enrolled, HW Home Campus student, or recent graduate to complete an academic year with their mentees.
• Applicants must be enrolled in a minimum of 3-credit semester hours.
• Applicants must be pursuing an approved educational credential, degree, or certificate.
• Applicants must have and maintain a minimum cumulative 2.0 GPA (waived for first semester new students).
• Applicants must be in good standing – no City Colleges of Chicago academic restrictions.
• Applicants must not be current full or part-time employees of the City Colleges of Chicago.
• All positions are "employment at-will".

Salary

Salary Range: $17.00 per hour. Offered salary will be determined by the applicant's education, knowledge, skills and abilities, as well as other factors such as internal equity.

Benefits

Benefits include an excellent health and welfare benefit package, long-term savings and investment programs (403(b) & 457(b) Investment Plans and a pension plan with the State University Retirement System (SURS) Plan), generous vacation, holiday, personal and sick days, and tuition reimbursement. For a more detailed overview, visit the benefits page of our website.

Equal Opportunity Employment

The City Colleges of Chicago is an Equal Opportunity Employer. It complies with all laws and regulations that prohibit discrimination in employment practice because of race, color, religion, creed, ancestry, marital status, sex, age, national origin, unfavorable discharge from military service or on the basis of a physical or mental disability that is unrelated to the employee's ability to perform the duties of the job applied for.

Chicago residency is required for all full-time employees within 6 months of hire.