S&E OPERATIONS SUPERVISOR

Select Event Group; Laurel (MD); On-site; USD 65,000 - 85,000; Full time

Job summary

A leading company in the events services industry is seeking an Operations Supervisor to oversee the H2B program and support event production. The ideal candidate will manage administrative tasks, mentor field crew, and ensure smooth operations. This mid-senior level role requires excellent communication and organizational skills, with a focus on detail and problem-solving. Join a dynamic team dedicated to delivering exceptional events.

Qualifications

• Mid-Senior level position requiring strong administrative and management skills.
• Experience in event production and team mentorship preferred.

Responsibilities

• Oversee H2B program management from start to finish.
• Assist in developing training programs for field crew.
• Manage job-specific information as events near production.

Skills

Attention to detail

Ability to prioritize

Multitasking

Professional communication

Problem-solving

Basic math

Bilingual

Tools

Microsoft Excel

Job description

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Join to apply for the S&E OPERATIONS SUPERVISOR role at Select Event Group.

Job Overview

Under the direction of the Director of Operations Tents, Structures and Flooring, the Operations Supervisor administratively supports event production and oversees our H2B program. This position is designed to provide an administrative strength capable of driving existing processes and managing significant amounts of detailed information. Success in this position is defined by the supervisor's ability to adhere to and expand upon the processes in place.

Duties & Responsibilities

H2B Program Management

• Oversee the program from start to finish.
• Assist with program selections, with guidance from the Director of Operations.
• Coordinate with Department leaders on head count and needs for the season.
• Research housing options and outline costs and benefits, reviewing with Operations Directors and Division Presidents before finalizing.
• Manage and oversee booking of flights for all program team members.
• Assist with move-in and ensure all housing meets standards and is well-equipped for our team members.
• Handle coordination of return home and confirm dates with team members and Department heads.
• Work closely with H2B program representatives to determine final invoicing and training as needed.
• Manage and mentor H2B team members during their employment at Select.

Field Crew Mentorship

• Assist in developing training programs for field crew.
• Determine needs for continued education.
• Mentor field crew and provide support, especially for newer team members.
• Be the “Face of Select” for field crew and demonstrate Core Values.

Event Production - Administrative

• Manage job-specific information as jobs near production (typically 10 days prior), including ensuring Sales Team has the most up-to-date information, organizing and disseminating all generated information, and attending production meetings.

Operations - Administrative

• Relay job-related issues experienced by the Internal Operations Team to the Sales Teams.
• Report parts/equipment issues impacting inventory management.

Collaboration & Teamwork

• Establish strong relationships and demonstrate professionalism with colleagues, especially Operations Managers and the Sales Team.
• Act as liaison between teams and coordinate with various groups to facilitate successful events.
• Assist other team members as needed.

Qualifications Include

• Attention to detail.
• Ability to prioritize and multitask.
• Computer literacy, especially in Microsoft Excel.
• Professional communication skills via email and phone.
• Problem-solving skills.
• Basic math skills.
• Bilingual preferred.

Additional Information

• Seniority level: Mid-Senior level.
• Employment type: Full-time.
• Job function: Management and Manufacturing.
• Industry: Events Services.