Ryan White Case Manager, School of Medicine

Virginia Commonwealth University

Richmond (VA)

On-site

USD 45,000 - 65,000

Full time

14 days+

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Benefits offered by this job

Health benefits

Paid leave

Tuition benefits

Retirement planning

Job summary

Virginia Commonwealth University (VCU) School of Medicine is seeking a Ryan White Case Manager to coordinate and guide services to improve access to HIV care for clients at the Infectious Diseases Clinic. The role includes case management, data entry in CAREWare/EPIC, and quality improvement activities within the MBU Pediatrics department.

The position emphasizes comprehensive assessments, care planning with multidisciplinary teams, and strong documentation to support eligibility and referrals.

Qualifications

3 years of Case Management experience in a healthcare delivery system.
Knowledge of Medicare, Medicaid, and other state or federally funded assistance programs for eligible individuals.
Knowledge of HIPAA and ability to implement privacy and confidentiality practices.
Excellent customer service and interpersonal skills.
Excellent time management and organizational skills.
Ability to demonstrate superior teamwork behaviors.
Ability to work independently.
Proficient in MS Office and data entry programs.
Sensitive to confidential health information and HIV/AIDS-related issues and controversies.
Outstanding communication skills, oral and written.
Demonstrated ability to work with diverse populations with respect and professionalism.

Responsibilities

Screen for initial eligibility for the Ryan White grant program and annual renewals.
Initial assessment and identification of service needs, referral to RW support services, and determination of referral to MCM.
Provide direct social work/case management services to clients living with HIV/AIDS and their families.
Formulate a plan of care with multidisciplinary teams to promote wellness.
Maintain documentation of all interactions per standards.
Respond to referrals from community organizations and health departments.
Ensure eligibility for grant-funded services is up-to-date.
Assist with referral processes and follow up on appointments.
Collect data and enter CAREWare data per policies.

Skills

Case Management

Medicare/Medicaid

HIPAA

Customer service

Time management

Organizational skills

Teamwork

Independent work

MS Office

Data entry

Communication skills

Confidentiality

Professionalism

Tools

CAREWare

EPIC

Job description

Advertising Summary

Unit

School Of Medicine MBU

Department

Pediatrics

Duties & Responsibilities

Position Summary

The Ryan White Case Manager has theobjective of providing coordination, guidance, and assistance to improve access to and retention of needed medical and supportservices, and to mitigate and eliminate barriers to HIV care. TheCase Manager provides comprehensive case management services to allRyan White Eligible clients living with HIV seen at the VCUInfectious Diseases Clinic by performing assessments of the needsof referred clients and managing the care plan created.

Core Responsibilities

Responsibility 1 (70%): Case Management

Screen for initial eligibility for the Ryan White grant programand annual renewals.
Initial assessment and identification of various service needs,referral to RW support services, and determination of referral toMCM.
Provide direct social work/case management services to clientsliving with HIV/AIDS and their families in accordance with theirmedical diagnosis, psychosocial, social, and financial needs. Thescope of services includes screening, assessment, crisisintervention, adherence counseling, advocacy, information/referral,and care planning and coordination.
Formulate a plan of care with multidisciplinary teams toincorporate the physical, spiritual, and psychosocial aspects ofthe individual/family to promote optimal levels of wellness.
Complete and maintain documentation of all interactions withclient/family to include psychosocial assessment and all ongoinginterventions; all documentation will be completed in accordancewith written clinical and administrative standards and the VDH CaseManagement Standards.
Respond to multiple referrals from community organizations,health department personnel, and community health providers tooffer information regarding services.
Assures patient eligibility for grant-funded services iscompleted and up-to-date
Provide assistance with the referral process by following up onreferral appointments.

Responsibility 2 (15%): Data Entry

Collect data and enter CAREWare data system in accordance withthe time frame as stated in the CAREWare Data System Policies andProcedures, as set forth by the Data Manager.
Ensure accurate information into the EPIC, the electronicmedical record.

Responsibility 3 (5%): Quality Management

Participate as required in Quality Management and QualityImprovement activities.

Responsibility 4 (7%): Other Duties as Assigned

Attend any supervisor-required meetings, trainings, andcompetencies
Attend one community event annually

Responsibility 5 (3%): Professional Development/ContinuingEducation

Attend or complete at least one pre-approved professionaldevelopment/continuing education activity through the VCU RyanWhite Programs Continuing Education (CE) Professional DevelopmentPolicy

Qualifications

Minimum Qualifications

3 years of Case Management experience in a healthcare deliverysystem
Knowledge of Medicare, Medicaid, and other state or federallyfunded assistance programs for eligible individuals
Knowledge of HIPAA and ability to implement privacy andconfidentiality practices
Excellent customer service and interpersonal skills
Excellent time management and organizational skills
Ability to demonstrate superior teamwork behaviors
Ability to work independently
Proficient in MS Office and data entry programs
Sensitive to confidential health information and HIV/AIDSrelated issues and controversies
Outstanding communication skills, oral and written
Demonstrated ability to work in and foster an environment ofrespect, professionalism and civility with a population of faculty,staff, and students from all backgrounds and experiences, or acommitment to do so as a staff member at VCU.

Preferred Qualifications

Knowledge and Experience with the Ryan White grant program

Salary Range

$45,000-65,000 (Commensurate withexperience)

Benefits

All full-time university staff are eligible forVCU’s robust benefits package that includes comprehensive health benefits, paid annualand holiday leave granted up front, generous tuition benefits, retirement planning and savings options, tax-deferred annuity andcash match programs, employee discounts, well-being resources, abundant opportunities for career development and advancement, andmore.

Explore our benefits further here: https://hr.vcu.edu/current-employees/benefits/university-and-academic-professional-benefits/

Additional Information

Position will remain open until filled.

This is a restricted position with no set end date and continuedemployment is dependent upon project need, availability of funding,and performance.

Virginia Commonwealth University (VCU) School of Medicine is a premier academic medical center located in the heart of Richmond.Accounting for almost half of VCU’s sponsored research, the Schoolof Medicine is internationally recognized for patient care and education. All full-time university staff are eligible for ourgenerous benefits package that includes choices for health, vision,and dental coverage, life-insurance, short and long-term disabilitycoverage, retirement planning, tax-deferred annuity and cash matchprograms, flexible spending accounts, tuition benefits, significantpaid-time off, 12 paid holidays, and more. Explore our benefits further here: https://hr.vcu.edu/current-employees/benefits/university-and-academic-professional-benefits/.

VCU is committed to hiring veterans! VCU will include a veteran'speriod(s) of military service in the calculation of their annualleave accrual rate. This may provide veterans with an increasedleave accrual!

Please note that if you are employed as a university employeeworking in any of the health system's facilities, you will need tofollow VCU Health System policies, which will include but will notbe limited to, vaccination requirements.

FLSA Exemption Status

Exempt

Hours per Week

Restricted Position

Yes

ORP Eligible

Flexible Work Arrangement

Fully Onsite

University Job Title

Case Manager HS 1-3, (21111N, 21112N,21113N)

Contact Information

Contact Name: JewelJefferson