Rx Quality & Member Experience Analyst (Hybrid)

Blue Shield of CA; Long Beach (CA); Hybrid; USD 110,000 - 150,000; Full time

Job summary

Blue Shield of California is seeking a Business Analyst, Consultant, Rx Quality Performance Management within the Clinical Pharmacy Programs team. The role supports development, measurement, and continuous improvement of pharmacy initiatives across Commercial and Medicare lines, combining performance analytics, program management, and executive reporting to drive member-centered improvements.

The position emphasizes in-office collaboration under a hybrid model, with expectations to engage across

Qualifications

• Bachelor's degree or equivalent experience.
• 7+ years of relevant experience.
• 3+ years in managed care is preferred.
• Strong analytics and problem-solving with pharmacy data elements and related standards.
• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, OneNote, SharePoint).
• Excellent written, verbal, and interpersonal communication skills.
• Ability to work independently in a fast-paced environment.

Skills

Analytical skills

Problem-solving

Communication skills

Independent worker

Pharmacy data knowledge

Managed care experience

Education

Bachelor's degree or equivalent experience

7+ years of relevant experience

Tools

Microsoft Word

Microsoft Excel

PowerPoint

OneNote

SharePoint

Job description

Blue Shield of California is seeking a Business Analyst, Consultant, Rx Quality Performance Management within the Clinical Pharmacy Programs team. The role supports development, measurement, and continuous improvement of pharmacy initiatives across Commercial and Medicare lines, combining performance analytics, program management, and executive reporting to drive member-centered improvements.

The position emphasizes in-office collaboration under a hybrid model, with expectations to engage across