Hybrid Senior Business Analyst Rx Quality Member Experience

Blue Shield of CA; Los Angeles (CA); Hybrid; USD 110,000 - 140,000; Full time

Job summary

Blue Shield of California is seeking a Senior Business Analyst within the Rx Quality Performance team to support the development, measurement, and continuous improvement of pharmacy initiatives across Commercial and Medicare lines.

You will combine performance analytics, program management, and member experience insights to identify opportunities, measure outcomes, and drive member-centered improvements in a fast-paced hybrid workplace.

Qualifications

• Bachelor's degree or equivalent experience required.
• 7+ years of relevant experience required.
• 3+ years of managed care experience preferred.
• Strong analytics and problem-solving skills required.
• Advanced proficiency with Microsoft Office applications (Word, Excel, PowerPoint, OneNote, SharePoint).

Responsibilities

• Support development, measurement, and continuous improvement of Pharmacy initiatives across Commercial and Medicare.
• Analyze performance analytics and support program management and member experience insights.
• Prepare executive reports to identify opportunities, measure outcomes, and drive improvements.
• Collaborate with cross-functional teams to advance member-centered improvements.

Skills

Analytical skills

Problem solving

Communication

Independent work

Managed care experience

Education

Bachelor's degree or equivalent experience

Tools

Excel

PowerPoint

Word

SharePoint

OneNote

MS Office

Job description

Blue Shield of California is seeking a Senior Business Analyst within the Rx Quality Performance team to support the development, measurement, and continuous improvement of pharmacy initiatives across Commercial and Medicare lines.

You will combine performance analytics, program management, and member experience insights to identify opportunities, measure outcomes, and drive member-centered improvements in a fast-paced hybrid workplace.