RVT Shift Lead: Lead Pet Care & Team Excellence

Banfield Pet Hospital; Cornelius (NC); On-site; USD 67,279,000 - 96,965,000; Full time

Benefits offered by this job

Comprehensive health insurance

401(k) plan

Paid time off

Mental health resources

Life insurance

Disability coverage

FSA/HSA

Parental leave

Continuing education allowance

Pet wellness plans

Job summary

Banfield Pet Hospital is hiring a full-time Shift Lead - Registered Veterinary Technician (RVT) in Cornelius, NC. The role combines leadership with hands-on veterinary support, overseeing client flow, service delivery, and team mentorship to ensure outstanding patient care.

The RVT will work under supervising veterinarians, promoting preventive care and collaborating with care teams to maximize efficiency and client satisfaction.

Qualifications

• Must hold Veterinary Technician Certification or Licensure as required by state.
• Leadership and mentorship experience with paraprofessional staff preferred.
• Ability to train and mentor new technicians and assistants.

Responsibilities

• Actively recruit new clients by promoting hospital services and preventive care.
• Manage flow of clients and pets to ensure high-quality care and productivity.
• Provide professional, efficient service and educate clients about their pet's health.

Skills

Client communication

Staff mentorship

Shift leadership

Education

Veterinary Technician Certification or Licensure

Job description

Banfield Pet Hospital is hiring a full-time Shift Lead - Registered Veterinary Technician (RVT) in Cornelius, NC. The role combines leadership with hands-on veterinary support, overseeing client flow, service delivery, and team mentorship to ensure outstanding patient care.

The RVT will work under supervising veterinarians, promoting preventive care and collaborating with care teams to maximize efficiency and client satisfaction.