RVP T-Mobile (East)

Socket.dev; Tempe (AZ); On-site; USD 180,000 - 240,000; Full time

Job summary

Dialpad seeks an experienced RVP to own the T-Mobile partnership in the assigned territory, enabling T-Mobile sellers to promote and sell Dialpad. You’ll partner with product, executives, engineering, finance, and sales to grow registrations, pipeline, and revenue, and to help create marketing and sales content.

You will contribute to the global Sales team by acquiring new T-Mobile customers, uncovering market opportunities, and getting T-Mobile talking about Dialpad.

Qualifications

• 10+ years in sales and channel management.
• Experience with large technology partners.
• Experience recruiting, coaching high-potential sales professionals.
• Technology industry sales experience.

Responsibilities

• Execute and expand partner strategy to accelerate direct and indirect sales.
• Align with cross-functional leaders to ensure partner support (product, finance, marketing).
• Train and enable AEs to work effectively with partners.
• Optimize revenue growth, partner engagement, and satisfaction.
• Own pipeline development, forecast, budgeting, and expenses.
• Collaborate with sales, marketing, finance, product, and engineering.
• Grow partner-led business cost-effectively through strategy and execution.

Skills

Sales & Channel Mgmt

Channel partnerships

Go-to-market partnerships

Sales coaching

Tech sales experience

Job description

About Dialpad

Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage.

Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved.

Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile.

At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.

We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves.

We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic.

Your role

As an RVP at T-Mobile, you’ll own the T-Mobile partnership in your assigned territory, enabling T-Mobile sellers to sell Dialpad. You’ll work closely with product, executives, engineering, finance, and sales channels to grow registrations, pipeline, and sales. You’ll also help create marketing and sales content. In addition, you’ll help bring rigor, focus, and a sales process, and enable T-Mobile sellers to sell Dialpad.

You will contribute to our global Sales team by acquiring new T-Mobile customers, uncovering market opportunities, and getting T-Mobile talking about Dialpad! The global Sales team comprises Sales Development, Channel, Enablement, SMB, Mid-Market, and Enterprise teams—all teeming with unbridled passion and grit. Our reps help businesses solve complex communication problems faced by people around the world.

This position reports to our AVP, Strategic Partnership (T-Mobile).

What you’ll do

• Execute and build on our partner strategy to both accelerate direct sales and expand our reach through indirect sales. Building partnerships that align with our core sales motion in a low-friction manner is key to success.
• Align with cross-functional leaders to ensure the right level of support is in place for our partners to be successful (product, support, finance, marketing, etc.).
• Work closely with sales leaders to train and enable our AEs on successfully working with partners to grow their sales.
• Optimize profitable revenue growth, strategic partner engagement, and satisfaction.
• Own pipeline development and forecast management, budgeting, and expense management.
• Partner with sales, marketing, finance, product, and engineering.
• Ultimately, this individual is responsible for growing partner-led business in a cost-effective manner by ensuring we have the right strategy in place and driving consistent execution.

Skills you’ll bring

• 10+ years in sales and channel management.
• Experience building successful channel sales motions within traditionally direct sales companies.
• Experience working with large technology partners.
• Experience building go-to-market partnerships with service providers and large Systems Integrators.
• Experience recruiting, managing, and coaching high-potential sales professionals.
• Technology industry sales experience.

Why Join Dialpad

• Work at the center of the AI transformation in business communications
• Build and ship agentic AI products that are redefining how companies operate
• Join a team where AI amplifies every employee’s impact
• Competitive salary, comprehensive benefits, and real opportunities for growth

We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, repeatedly recognized as a Great Place to Work, ensures that every employee feels valued and empowered to contribute to our collective success.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.