RV Service Technician

National Indoor RV Centers | NIRVC; Lebanon (TN); On-site; USD 41,328 - 68,880; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

STD/LTD/Life insurance

Critical Illness insurance

401(k) plan

PTO & holidays

Floating holidays

Advancement opportunities

State-of-the-art facilities

Equal Opportunity Employer

Job summary

National Indoor RV Centers | NIRVC is seeking an experienced RV Service Technician to diagnose, repair, and maintain a wide range of RV systems. The role emphasizes safety, independent work, and exceptional customer service in a busy shop environment.

You will install upgrades, coordinate with warranty authorities, track parts usage, and deliver top-notch pre-delivery inspections. We offer generous benefits, extensive PTO, and industry-leading pay."

Qualifications

• 5+ years of RV service experience.
• Excellent diagnostic and repair skills across RV systems.
• Ability to read and interpret manuals and diagrams.
• Detail-oriented and capable of independent work.
• Strong customer service and professional appearance.
• Adherence to safety standards and maintaining a clean workspace.
• High integrity and ethical standards.
• Excellent written and verbal communication.
• ASE/RVIA certifications are a plus.
• Valid driver’s license for 3+ years.
• Pass a background check and drug screening.

Responsibilities

• Perform diagnostic testing, repairs, and maintenance on RVs (electrical, appliances, carpentry, and plumbing).
• Install and upgrade accessories and components to transform RVs into dream machines.
• Collaborate with the service department to obtain work authorizations and factory approvals for warranty repairs.
• Track materials and equipment used for efficiency and accuracy on each job.
• Deliver a thorough pre-delivery inspection with walk-through demonstrations for customers.

Skills

Diagnostic testing

Customer service

Safety compliance

Communication

Job description

Compensation

Earning up to $50 per flat‑rate hour with an additional $6 bonus per billed hour. High performers can earn a bonus exceeding $6,000.

Key Responsibilities

• Perform comprehensive diagnostic testing, repairs, and maintenance on RVs, including electrical, appliance, carpentry, and plumbing systems.
• Install and upgrade accessories and components to transform RVs into dream machines.
• Collaborate with the service department to obtain work authorizations and factory approvals for warranty repairs.
• Track materials and equipment used to ensure efficiency and accuracy on each job.
• Deliver a stellar pre‑delivery inspection experience, providing walk‑through demonstrations that leave customers satisfied.

Qualifications

• 5+ years of experience as an RV service technician, with deep knowledge of RV construction, systems, and components.
• Exceptional diagnostic and repair skills across a wide range of RV systems.
• Ability to read and interpret technical manuals and diagrams.
• Impeccable attention to detail and the ability to work independently.
• Professional appearance and strong commitment to customer service.
• Adherence to safety standards and maintaining a clean workspace.
• High level of credibility, responsiveness, integrity, and ethical standards.
• Excellent written and verbal communication skills.
• ASE/RVIA certifications are a plus.
• Valid driver’s license without suspensions for 3+ years.
• Pass a background check and drug screen.

Working Conditions

• Primary work location is the service shop.
• Extended periods of standing, walking, and bending are required.
• Handling of heavy equipment or objects may be necessary.
• Navigation of tight spaces and heights required.
• Exposure to loud noises, fumes, or chemicals, with safety precautions in place.

What We Offer

Comprehensive benefits package including medical, dental, and vision coverage beginning the first of the month following 30 days of employment.

Supplemental benefits such as STD, LTD, Life, Accident, and Critical Illness insurance for additional peace of mind.

401(k) retirement plan to help build a nest egg.

Over 100 hours of PTO in the first year, 4 paid holidays, and 40 hours of floating holidays.

Industry‑leading pay that recognizes skill and dedication.

State‑of‑the‑art facilities to serve as a second home.

Opportunities for advancement as you carve your career path.

All service positions operate on a 12‑hour workday, 3‑4 days per week, with 3 or 4 days off per week, depending on schedule. In 2024 all service & parts departments will move to a 7‑day customer‑focused schedule at participating locations.

We are an Equal Opportunity Employer (EOE).