RV Service & Parts Advisor — Growth & Benefits

Campers Inn RV; Milford (MA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Career development

Health & welfare plan

401k with employer match

Competitive compensation

Job summary

Campers Inn RV in Milford, MA is seeking a Service and Parts Advisor to work with customers to schedule service work, communicate needed services, and ensure parts and accessories are in stock. This full-time role emphasizes safety, accuracy, and exceptional customer service within a growing RV dealership family.

You will assist sales with accessories, prepare estimates, manage repair orders, and coordinate parts during servicing, while also handling customer inquiries and maintaining

Qualifications

• High school diploma or equivalent is required.
• A minimum of one year’s RV service experience preferred.
• Ability to multitask in a fast-paced environment.
• Excellent oral and written communications skills.
• Ability to work flexible hours, including evenings and weekends.
• Commitment to superior customer service.
• Ability to work independently as well as on a team.
• Proficient with MS Office and ability to learn company systems.

Responsibilities

• Identify RV problems and communicate symptoms to customers.
• Assist Sales Staff in providing accessories.
• Verify warranty and service coverage; explain provisions.
• Develop estimates for materials, supplies, and labor; calculate payments.
• Prepare repair orders and dispatch parts to technicians.
• Handle customer complaints and maintain satisfaction.
• Track RV status and communicate updates to customers.

Skills

Oral & written communication

Interpersonal skills

Multitasking

Customer service focus

Teamwork

Self-motivated

Independent worker

Computer literacy

Education

High school diploma

Tools

MS Office

Motility Systems2K

Job description

Campers Inn RV in Milford, MA is seeking a Service and Parts Advisor to work with customers to schedule service work, communicate needed services, and ensure parts and accessories are in stock. This full-time role emphasizes safety, accuracy, and exceptional customer service within a growing RV dealership family.

You will assist sales with accessories, prepare estimates, manage repair orders, and coordinate parts during servicing, while also handling customer inquiries and maintaining