RV Service Operations Lead: Orchestrate the Flow

Conveniencerv; Willis, Northern (TX, KY); Hybrid; USD 52,000 - 76,000; Full time

Job summary

Convenience RV is seeking a Service Operations Lead in Willis, TX to coordinate bays, lots, parts, and the shipping dock. You will ensure RVs move efficiently to the right techs at the right times and help build a porter team as we grow.

The ideal candidate is organized, calm under motion, customer‑friendly, and capable of finishing what they start. This role involves on‑site operations with a laptop/tablet, steering wheel, and forklift seat in daily workflow.

Qualifications

• Forklift experience required. OSHA‑compliant certification at hire or willingness to obtain within 30 days.
• Texas non-commercial Class B license (or ability to obtain within 60 days) to legally operate Class A RVs over 26,001 lbs GVWR.
• Comfortable with MS Office 365 (Outlook, Word, Excel) and cloud software; proficient typing.

Responsibilities

• Move RVs and parts using forklift, stage bays per technician assignments.
• Inbound receiving: check in parts, match POs, record receipts for A/P.
• Service parts staging: pull totes for Service Orders and track movement back into inventory.
• Service check-in: collect VINs, serials, photos, mileage, generator hours.
• Replenish shop supplies; manage Kanban cards to trigger reorders.
• Rental check-out/in: complete paperwork, walk‑arounds and inspections.
• Open/Close support: assist Service Manager with opening and closing routines.

Skills

Forklift operation

MS Office 365

Typing

Customer liaison

Independent worker

Documentation

Tools

Fullbay

QuickBooks Online

Job description

Convenience RV is seeking a Service Operations Lead in Willis, TX to coordinate bays, lots, parts, and the shipping dock. You will ensure RVs move efficiently to the right techs at the right times and help build a porter team as we grow.

The ideal candidate is organized, calm under motion, customer‑friendly, and capable of finishing what they start. This role involves on‑site operations with a laptop/tablet, steering wheel, and forklift seat in daily workflow.