RV Service Advisor - Commission-Based with Benefits

FreedomRoads, LLC; Chelsea (MI); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Health, dental, vision

Job summary

Camping World is seeking a Service Advisor to join our growing team. You will initiate and process requests for repair services and provide administrative support to the Service Department as well as keep customers apprised of work progress.

Responsibilities include determining customer needs, suggesting add-on services, providing price estimates, and maintaining progress updates. The role requires at least 1 year of service experience and familiarity with RV products or camping lifestyle.

Qualifications

• Minimum 1 year of service experience.
• Previous RV product or camping lifestyle experience.
• Ability to work daily on a computer and perform internet searches as needed.
• Excellent organization and follow up skills are required.
• Ability to follow department procedures and policies.
• Valid driver's license preferred.
• May lift up to 25 lbs and move up to 50 lbs with assistive devices.
• Prolonged periods of standing, stooping, crawling, and bending.

Responsibilities

• Initiate and process requests for repair services.
• Provide administrative support to the Service Department.
• Keep customers apprised of work progress.
• Determine specialized product needs by working directly with customers.
• Suggest add-on sales to increase average transactions.
• Provide price estimates for designated installations prior to scheduling appointments.

Skills

Customer service

1 year service experience

RV product knowledge

Computer literacy

organization & follow-up

policy adherence

driver's license preferred

physical stamina

Job description

Camping World is seeking a Service Advisor to join our growing team. You will initiate and process requests for repair services and provide administrative support to the Service Department as well as keep customers apprised of work progress.

Responsibilities include determining customer needs, suggesting add-on services, providing price estimates, and maintaining progress updates. The role requires at least 1 year of service experience and familiarity with RV products or camping lifestyle.