RV Product Specialist: Installations & Customer Solutions

campingworld; Las Vegas (NV); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Employee Assistance Program

Tuition Reimbursement

Discounts

Medical, Dental, Vision

Job summary

Camping World is seeking a Product Specialist Advisor to work with customers, determine specialized product needs, and provide price estimates for installations prior to scheduling appointments. The role collaborates with the service team to ensure top customer satisfaction.

The position involves daily customer interaction, installation scheduling, and parts coordination, with a focus on accurate sizing, colors, and placement.

Qualifications

• High School diploma or GED equivalent preferred.
• At least one year of sales experience is preferred.
• RV or camping product experience preferred but not required.
• Ability to work daily on a computer and perform internet searches as needed.
• Excellent organization and follow up skills are required.
• Knowledge of Service Department procedures and policies is preferred.
• Valid driver's license required.
• May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices.
• Periods of standing, stooping, crawling, and bending.

Responsibilities

• Daily interaction with customers to promote specialized product needs and installations.
• Review each job for proper sizing, colors, placement, and prior to scheduling job for installation.
• Maintain and update prepayment logs and keep customers apprised of work progress.
• Schedule installation appointments with designated service staff members.
• Monitor daily parts traffic and receive parts for installations.
• Inspect vehicle to ensure proper parts are ordered.
• Provide excellent overall customer service.
• Maintain a safe and clean work area for customers and coworkers.
• May cross train to perform other duties as necessary.

Skills

Sales experience

Customer service

Organizational skills

Education

High School diploma or GED

Job description

Camping World is seeking a Product Specialist Advisor to work with customers, determine specialized product needs, and provide price estimates for installations prior to scheduling appointments. The role collaborates with the service team to ensure top customer satisfaction.

The position involves daily customer interaction, installation scheduling, and parts coordination, with a focus on accurate sizing, colors, and placement.