RV Delivery Documentation & Coordination Specialist

GENERAL RV CENTER; West Chester (IA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

401k matching

Benefits package

Job summary

General RV Center, a leading RV dealer, is seeking a Delivery Coordinator who will translate customer expectations into accurate work orders and ensure all units are ready for delivery. The role focuses on clear communication with service and sales teams and maintaining comprehensive delivery documentation.

The position emphasizes thorough record-keeping, timely updates, and collaboration with management to support a smooth delivery process for our customers.

Qualifications

• Excellent written and verbal skills.
• Ability to multitask and complete tasks in a timely and efficient manner.
• Must be extremely detail oriented and organized.
• Familiarity with MS Office Suite.
• Valid driver's license.

Responsibilities

• Translate Sales and Customer expectations into delivery work orders.
• Ensure units are free of recalls, service bulletins, and warranty issues before delivery.
• Communicate delivery issues and changes for a great customer experience.
• Create packets for internal, external, and warranty work orders with all required documentation.
• Create and finalize work orders; complete used repair sheets for RVs.
• Create service files for new customers and maintain timely posting of orders.

Skills

Customer Service

Multitasking

Detail oriented

Organization

Tools

MS Office Suite

Job description

General RV Center, a leading RV dealer, is seeking a Delivery Coordinator who will translate customer expectations into accurate work orders and ensure all units are ready for delivery. The role focuses on clear communication with service and sales teams and maintaining comprehensive delivery documentation.

The position emphasizes thorough record-keeping, timely updates, and collaboration with management to support a smooth delivery process for our customers.