Rural Health Enrollment & Patient Experience Specialist

SpringTime Ventures; Nevada; On-site; USD 28,000 - 41,000; Part time

Job summary

Delfina is seeking a Rural Health Ambassador / Enrollment Specialist to engage patients at OB/GYN partner clinics in Southern Nevada. You will educate patients about Delfina’s program and guide them through a simple digital enrollment in a patient-facing role.

You will collaborate with clinic staff, ensure HIPAA-compliant data entry, and document daily activity while representing Delfina’s mission with empathy and professionalism.

Qualifications

• Experience in healthcare or patient-facing roles.
• Excellent communication and interpersonal skills.
• Organizational strength and reliability.
• Comfort with technology, including tablets and HIPAA-compliant digital forms.
• Empathy and cultural sensitivity.
• Preferred: Bilingual English/Spanish.

Responsibilities

• Engage with patients onsite at OB/GYN partner clinics to introduce the Delfina program and assist with enrollment.
• Educate patients about the benefits of continuous support through Delfina’s platform, using clear and empathetic communication.
• Guide patients through secure enrollment, ensuring accurate data entry and patient consent in compliance with HIPAA.
• Collaborate with clinic staff to integrate Delfina enrollment smoothly into patient flow.
• Document daily activity, including number of patients approached, enrollments completed, and feedback received.
• Relay insights from the field to Delfina’s growth and implementation teams to improve messaging and workflow.
• Champion the patient experience — build trust and represent Delfina’s mission with professionalism and empathy.

Job description

Delfina is seeking a Rural Health Ambassador / Enrollment Specialist to engage patients at OB/GYN partner clinics in Southern Nevada. You will educate patients about Delfina’s program and guide them through a simple digital enrollment in a patient-facing role.

You will collaborate with clinic staff, ensure HIPAA-compliant data entry, and document daily activity while representing Delfina’s mission with empathy and professionalism.