Rural Health Engagement Specialist

Hopscotch-Primary-Care; Asheville (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

Hopscotch Primary Care seeks a Sr. Associate, Strategic Engagement to boost patient engagement and participation in our care model.

The role focuses on patient outreach (telephonic and in-person home visits) in Western North Carolina as part of the Growth team. Responsibilities include coordinating outreach with high-priority patients, engaging communities, documenting interactions with HIPAA compliance, and ensuring clear communication among patients, families, and providers.

Qualifications

• Experience in healthcare engagement, sales, or marketing.
• Strong communication and relationship-building skills.
• Ability to travel across Western North Carolina.
• Proficient with EMR systems and data privacy requirements.
• Independent, organized, and able to manage multiple priorities.

Responsibilities

• Patient Outreach & Engagement: Connect with prospective patients and guide them to Hopscotch's services.
• Community-Based Engagement: Travel to patient homes, hospitals, and care facilities in Western NC.
• Documentation & HIPAA Compliance: Document interactions promptly while maintaining HIPAA standards.
• Communication & Coordination: Keep patients, families, and providers informed and aligned on goals.

Skills

Healthcare Engagement

Sales & Marketing

Communication

EMR Systems

Microsoft Excel

Education

Associate’s degree or equivalent

Tools

EMR platforms

Excel

Job description

Hopscotch Primary Care seeks a Sr. Associate, Strategic Engagement to boost patient engagement and participation in our care model.

The role focuses on patient outreach (telephonic and in-person home visits) in Western North Carolina as part of the Growth team. Responsibilities include coordinating outreach with high-priority patients, engaging communities, documenting interactions with HIPAA compliance, and ensuring clear communication among patients, families, and providers.