Rural Clinic Operations Director: Lead Growth & Access

Black River Memorial Hospital, Inc.; Black River Falls (WI); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Life Insurance

Short- and Long-Term Disability

401(k) Retirement Plan

Flexible Spending Account (FSA)

Job summary

Black River Health, Inc. seeks a forward-thinking Director of Clinic Operations to lead and advance our clinic services in rural Wisconsin.

This role focuses on strategic growth, improving patient access, and strengthening provider partnerships to shape the future of rural healthcare. You will oversee budgets, drive value, and ensure quality, safety, and regulatory compliance across clinics, including CMS Conditions of Participation and Wisconsin DHS requirements.

Qualifications

• Bachelor's degree required; master's degree preferred.
• Minimum of 3 years of leadership or related experience required.
• 5 or more years of leadership or related experience preferred.

Responsibilities

• Lead Strategic Growth: Develop and implement operational strategies that advance organizational goals and expand clinic services.
• Expand Patient Access: Grow services, strengthen regional outreach, reduce appointment wait times, and improve access to care.
• Drive Financial Performance: Oversee budgets, resource allocation, cost management, capital planning, and operational performance.
• Champion Quality & Compliance: Advance clinical quality, patient safety, and regulatory compliance, including CMS Critical Access Hospital Conditions of Participation and Wisconsin DHS requirements.
• Strengthen Provider Partnerships & Technology: Collaborate with medical staff and lead Epic optimization to improve workflows, reduce documentation burden, and enhance patient care.

Skills

Leadership

Strategic planning

Healthcare management

Education

Bachelor's degree

Master's degree

Tools

Epic

Job description

Black River Health, Inc. seeks a forward-thinking Director of Clinic Operations to lead and advance our clinic services in rural Wisconsin.

This role focuses on strategic growth, improving patient access, and strengthening provider partnerships to shape the future of rural healthcare. You will oversee budgets, drive value, and ensure quality, safety, and regulatory compliance across clinics, including CMS Conditions of Participation and Wisconsin DHS requirements.