Rural Clinic Operations Director: Lead Growth & Access

Black River Health; Black River Falls (WI); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Life Insurance

Short- and Long-Term Disability

401(k) Retirement Plan

Flexible Spending Account (FSA)

Job summary

Black River Health is seeking a forward-thinking Director of Clinic Operations to lead and advance our rural clinics. This is a leadership role with the opportunity to shape service delivery, expand access, and strengthen partnerships to elevate patient care.

You will oversee strategic growth, budgeting, and regulatory compliance while collaborating with staff to optimize Epic workflows and patient experience across clinics.

Qualifications

• Bachelor's degree required; master's degree preferred.
• Minimum of 3 years of leadership or related experience required.
• 5 or more years of leadership or related experience preferred.

Responsibilities

• Lead Strategic Growth: Develop and implement operational strategies that advance organizational goals and expand clinic services.
• Expand Patient Access: Grow services, strengthen regional outreach, reduce appointment wait times, and improve access to care.
• Drive Financial Performance: Oversee budgets, resource allocation, cost management, capital planning, and operational performance.
• Champion Quality & Compliance: Advance clinical quality, patient safety, and regulatory compliance, including CMS Critical Access Hospital Conditions of Participation and Wisconsin DHS requirements.
• Strengthen Provider Partnerships & Technology: Collaborate with medical staff and lead Epic optimization to improve workflows, reduce documentation burden, and enhance patient care.

Skills

Leadership

Education

Bachelor's degree

Master's degree

Job description

Black River Health is seeking a forward-thinking Director of Clinic Operations to lead and advance our rural clinics. This is a leadership role with the opportunity to shape service delivery, expand access, and strengthen partnerships to elevate patient care.

You will oversee strategic growth, budgeting, and regulatory compliance while collaborating with staff to optimize Epic workflows and patient experience across clinics.