Running Gear Specialist: Elevate Customer Experience

Fleet Feet Sports; Cincinnati (OH); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

High energy environment

Training and advancement opportunities

Community involvement

Product discounts

Passionate team

Job summary

Fleet Feet Sports in Cincinnati is seeking an Outfitter to deliver exceptional service and help customers find gear and training solutions. You will listen, educate, and tailor recommendations to each runner or walker.

The role supports in-store events, training products, and community outreach while maintaining product knowledge and collaborating with teammates to meet store goals. A friendly, proactive, and adaptable mindset is essential.

Qualifications

• Experience in a customer-facing retail or sales environment is preferred.
• Able to lift up to 40lbs and stand for long periods.
• Strong communication and a customer-centric mindset.
• Willingness to go the extra mile for customers and team members.

Responsibilities

• Provide outstanding customer experience with personalized service and guidance
• Build connections with customers, vendors, and teammates
• Assess customer needs and recommend appropriate gear and training products
• Support store initiatives, events, and community outreach
• Maintain product knowledge to educate customers
• Collaborate with team to achieve store goals
• Uphold Fleet Feet’s values and put people first

Skills

Customer service

Communication

Team player

Flexible schedule

Job description

Fleet Feet Sports in Cincinnati is seeking an Outfitter to deliver exceptional service and help customers find gear and training solutions. You will listen, educate, and tailor recommendations to each runner or walker.

The role supports in-store events, training products, and community outreach while maintaining product knowledge and collaborating with teammates to meet store goals. A friendly, proactive, and adaptable mindset is essential.